Quantum Rehab recalls Q6 Edge HD wheelchairs with software version 2.0.11 due to potential unexpected stops during use, which could lead to falls or injuries. Affected units may need software update to 2.0.13.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Quantum Rehab is recalling Q6 Edge HD wheelchairs with software version 2.0.11 because a feature called 'Remind Me Later' can cause the wheelchair to stop unexpectedly while in use, potentially leading to falls or injuries. Users should update to software version 2.0.13 to fix the issue.
The 'Remind Me Later' feature can cause the wheelchair to stop unexpectedly while in use. If this happens while driving the wheelchair, it may cause a fall or injury. If it occurs when not driving, the control system may crash and stay in a non-operational state.
People who own or use Quantum Rehab Q6 Edge HD wheelchairs with software version 2.0.11 are affected. Those who drive the wheelchair while the reminder feature is active are at higher risk of unexpected stops.
Check for Quantum Rehab Q6 Edge HD wheelchairs with software version 2.0.11. The product description includes a specific lot code and model number.
Download and install software version 2.0.13 to fix the issue.
The 'Remind Me Later' feature can cause the wheelchair to stop unexpectedly while in use, potentially leading to falls or injuries.
Check for Quantum Rehab Q6 Edge HD wheelchairs with software version 2.0.11.
Yes, updating to software version 2.0.13 resolves the problem.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2845-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2845-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
