Quantum Rehab recalls Q6 Edge 2.0 (ilevel) wheelchairs with software version 2.0.11 that may unexpectedly stop while in use, risking falls or injuries. Affected units need software update to 2.0.13.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Quantum Rehab is recalling Q6 Edge 2.0 (ilevel) wheelchairs with software version 2.0.11. The software may cause unexpected stops while in use, potentially leading to falls or injuries if the wheelchair is being driven. Users should update to software version 2.0.13 to fix the issue.
The software may cause reminder pop-ups to appear while the wheelchair is in use. If driving, this could trigger an unexpected park brake stop, risking falls or injuries. If not driving, the control system might crash and stay in a pre-operational state.
People who own or use Quantum Rehab Q6 Edge 2.0 (ilevel) wheelchairs with software version 2.0.11 are affected. Those who drive the wheelchair while the "Remind Me Later" option is active are at higher risk of unexpected stops.
Check for software version 2.0.11 on your Q6 Edge 2.0 (ilevel) wheelchair. The product was sold with lot code Q6 Edge 2.0 (ilevel) 0060650920004*2 K143383 D246699 41875 ITI.
Install software version 2.0.13 to fix the issue. This update is available through Quantum Rehab.
Software version 2.0.11 is affected. The fix is software version 2.0.13.
Check for software version 2.0.11 on your Q6 Edge 2.0 (ilevel) wheelchair. The product was sold with lot code Q6 Edge 2.0 (ilevel) 0060650920004*2 K143383 D246699 41875 ITI.
Yes, if the wheelchair is being driven while the "Remind Me Later" option is active, it may stop unexpectedly, causing a fall or injury.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2848-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2848-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
