Quantum Rehab recalls Q6 Edge 3 wheelchairs with software version 2.0.11 due to potential unexpected stops when using the 'Remind Me Later' feature, which could lead to falls or injuries.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Quantum Rehab is recalling Q6 Edge 3 wheelchairs with software version 2.0.11 because the 'Remind Me Later' feature may cause unexpected stops while in use, potentially leading to falls or injuries. Users should update the software to version 2.0.13 to fix this issue.
The 'Remind Me Later' feature can cause the wheelchair to unexpectedly stop while in use. This may happen when driving the wheelchair, causing a sudden park brake stop that could lead to a fall or injury. If the wheelchair is not being driven, the control system might crash and stay in a pre-operational state.
Users of Quantum Rehab Q6 Edge 3 wheelchairs with software version 2.0.11 are affected. People who use the wheelchair while driving or not driving it may be at risk of falls or injuries if the 'Remind Me Later' feature is enabled.
Check for Quantum Rehab Q6 Edge 3 wheelchairs with software version 2.0.11. The product was sold with this specific software version.
Download and install software version 2.0.13 to fix the issue.
Software version 2.0.11 is affected. The fix is software version 2.0.13.
The wheelchair may stop unexpectedly while in use, which could cause a fall or injury if driving, or the control system may crash and stay in pre-operational mode if not driving.
The recall does not specify a deadline for updating the software.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2849-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2849-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
