Stop using nowConsumer product recall · CPSC · Published December 16, 2020
LG RESU 10H Home Batteries Recall: Fire Hazard Risk
LG Energy Solution recalls RESU 10H home energy storage batteries due to fire risk from overheating. Owners must contact for free replacement or modifications to prevent fire.
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✎ GovInfoNow plain-language explainer
LG Energy Solution is recalling home energy storage batteries that can overheat and cause fire. This affects solar panel systems installed in homes. Owners should stop using the batteries immediately to prevent fire risk. Read more at govinfonow.com/recall/2941-lg-resu-10h-home-batteries-recall-fire-hazard-risk.
“LG RESU 10H Home Batteries Recall: Fire Hazard Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2941-lg-resu-10h-home-batteries-recall-fire-hazard-risk. Based on CPSC recall #8971 (https://www.cpsc.gov/Recalls/2021/LG-Energy-Solution-Michigan-Recalls-Home-Energy-Storage-Batteries-Due-to-Fire-Hazard).
The Consumer Product Safety Commission announced on Dec. 16, 2020, that LG Energy Solution Michigan is recalling home energy storage batteries due to a fire hazard. Owners should contact the company for a free replacement.
How to tell if you have it
LG Chem RESU 10H lithium-ion storage battery
Serial numbers beginning with R15563P3SSEG
What to do
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. Contact the company toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us.
The hazard
The home batteries can overheat, posing a risk of fire and emission of harmful smoke. The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls of similar products include Tesla Powerwall 2 (2025-11-13), Belkin Power Banks & Charging Stands (2025-11-13), and INIU Power Banks (2025-12-05).
How to tell if you have this one
Look for the LG Chem logo on the top left of the front panel. The serial number starts with R15563P3SSEG and is behind the access door of the RESU 10H battery.
Brand
LG Energy Solution
Product
LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using Batteries Now
Immediately stop using the recalled batteries to prevent fire risk.
Contact LG for Replacement
Contact LG Energy Solution Michigan to schedule a free replacement of the battery.
Arrange Modifications
LG will contact owners to arrange modifications to reduce overheating risk until replacement is complete.
Official remedy
What CPSC says to do
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for…”
Sold nationwide.
Take action
Contact LG Energy Solution
We’ve drafted a message you can send LG Energy Solution to request your refund or repair — edit it as you like.
Subject: Recall 8971 — LG Energy Solution LG RESU 10H Home Batteries Recall: Fire Hazard Risk
Hello,
I own a LG RESU 10H Home Batteries Recall: Fire Hazard Risk that is covered by recall 8971 from LG Energy Solution.
The official recall notice states: Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.