Use cautionConsumer product recall · CPSC · Published December 16, 2020
Cannondale Canvas NEO E-Bikes Recall: Front Fender Detachment Fall Hazard
Cycling Sports Group recalls all Cannondale Canvas NEO e-bikes with electric motors due to front fender detachment risk causing falls. Consumers must stop using until fender is removed and get free repair.
“Cannondale Canvas NEO E-Bikes Recall: Front Fender Detachment Fall Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2939-cannondale-canvas-neo-e-bikes-recall-front-fender-detachment-fall. Based on CPSC recall #8967 (https://www.cpsc.gov/Recalls/2021/Cycling-Sports-Group-Recalls-Cannondale-Canvas-NEO-Bicycles-Due-to-Fall-Hazard).
The Consumer Product Safety Commission (CPSC) announced on Dec. 16, 2020, that Cycling Sports Group is recalling Cannondale Canvas NEO bicycles due to a fall hazard. Owners should stop riding the bikes immediately and contact their dealer or the company for a free repair.
How to tell if you have it
Cannondale Canvas NEO Bicycles
What to do
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair. Contact details include 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.
The hazard
According to the CPSC, the front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard. Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions.
Context
GovInfoNow's records show that Vanderhall issued a recall for the Brawley GTS on Aug. 6, 2026, due to a crash hazard from unexpected acceleration. Other recent recalls of similar products include Trek and Electra Electric Bicycles with Broken Rear Bolts Risk Fall Hazard (Jan. 29, 2026) and Trsmima Zipline Kits and Spring Brakes Recalled: Fall and Collision Hazards (July 30, 2026).
How to tell if you have this one
Check for the 'Canvas' label on the top tube and an electric assist motor. Affected models were sold in various colors and sizes starting from when the e-bike was first released.
Brand
Cycling Sports Group
Product
Cannondale Canvas NEO Bicycles
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop riding the bicycle until the front fender is removed.
Contact Dealer for Repair
Reach out to your local authorized Cannondale dealer or Cycling Sports Group to arrange a free repair.
Official remedy
What CPSC says to do
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200.”
Sold nationwide.
Take action
Contact Cycling Sports Group
We’ve drafted a message you can send Cycling Sports Group to request your refund or repair — edit it as you like.
Subject: Recall 8967 — Cycling Sports Group Cannondale Canvas NEO E-Bikes Recall: Front Fender Detachment Fall Hazard
Hello,
I own a Cannondale Canvas NEO E-Bikes Recall: Front Fender Detachment Fall Hazard that is covered by recall 8967 from Cycling Sports Group.
The official recall notice states: Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.