Use cautionConsumer product recall · CPSC · Published January 28, 2022
Johnson Health Tech T1/T3 Treadmills Recall: Fire Hazard from Loose Power Cord
Johnson Health Tech recalls Matrix T1 and T3 commercial treadmills due to fire risk from loose power cords. Affected units have specific serial numbers and were sold from 2009-2018. Contact for free power cord bracket installation.
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✎ GovInfoNow plain-language explainer
Johnson Health Tech is recalling Matrix T1 and T3 commercial treadmills because the power cord can become loose in the socket, creating a fire hazard. This affects treadmills purchased between January 2009 and January 2018 with specific serial numbers. Users should ensure the cord is fully inserted before each use until a free power cord bracket is installed. Read more at govinfonow.com/recall/2691-johnson-health-tech-t1-t3-treadmills-recall-fire-hazard-from.
“Johnson Health Tech T1/T3 Treadmills Recall: Fire Hazard from Loose Power Cord.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2691-johnson-health-tech-t1-t3-treadmills-recall-fire-hazard-from. Based on CPSC recall #9217 (https://www.cpsc.gov/Recalls/2022/Johnson-Health-Tech-Recalls-Matrix-T1-and-T3-Commercial-Treadmills-Due-to-Fire-Hazard-Recall-Alert).
Johnson Health Tech recalled Matrix T1 and T3 commercial treadmills due to a fire hazard from loose power cords, the Consumer Product Safety Commission announced on Jan. 28, 2022. Owners should ensure cords are fully inserted until repaired and contact the company for a free bracket installation.
Serial number ranges: TM5070901##### through TM5071210#####; TM5090901##### through TM5091311#####; TM5141006##### through TM5141101#####; TM5221105##### through TM5221801#####; TM5231006##### through TM5231801#####; TM5261412##### through TM5261801#####
Manufacture dates: January 2009 through January 2018
Sold at: Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide, online at www.MatrixFitness.com from August 2009 through October 2020
What to do
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/safety-notices to schedule a free installation of a power cord bracket.
The hazard
The power cord can become loose from the treadmill's power socket, posing a fire hazard. Matrix Fitness has received 58 reports of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire resulting in two instances of property damage. No injuries have been reported.
Context
GovInfoNow's records show other recent recalls of similar products include Belkin Power Banks & Charging Stands Recall (2025-11-13) and Excel Industries LED Light Kits Recall (2026-08-27). Panasonic Electric Toaster Ovens Recall occurred on 2026-07-16.
How to tell if you have this one
Check for the Matrix brand on the console masts and the serial number on the connecting bar near the power socket. The serial number starts with 'TM' followed by a three-digit model number, a two-digit year and month, and a five-digit serial number. The treadmills were manufactured from January 2009 through January 2018.
Brand
Johnson Health Tech
Product
Matrix T1 and T3 Series Commercial Treadmills
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Ensure Cord is Fully Inserted
Before each use, make sure the power cord is completely inserted into the power socket on the treadmill.
Schedule Free Power Cord Bracket
Contact Johnson Health Tech North America to arrange a free installation of a power cord bracket.
Official remedy
What CPSC says to do
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 through October 2020 for between $3,400 and $8,900.”
Sold nationwide.
Take action
Contact Johnson Health Tech
We’ve drafted a message you can send Johnson Health Tech to request your refund or repair — edit it as you like.
Subject: Recall 9217 — Johnson Health Tech T1/T3 Treadmills Recall: Fire Hazard from Loose Power Cord
Hello,
I own a Johnson Health Tech T1/T3 Treadmills Recall: Fire Hazard from Loose Power Cord that is covered by recall 9217 from Johnson Health Tech.
The official recall notice states: Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.