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Use caution Consumer product recall · CPSC · Published January 22, 2026

Johnson Health Tech Treadmills Recall: Fire Hazard from Loose Power Cord

Johnson Health Tech recalls Matrix Retail and Vision treadmills with loose power cords that can cause fire. Consumers must check for power cord brackets and install a free replacement with automatic locking plug.

🇺🇸 CPSC recall #10569Consumer productJohnson Health Tech
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✎ GovInfoNow plain-language explainer

Johnson Health Tech is recalling Matrix Retail and Vision treadmills that lack a power cord bracket. This can cause the power cord to become loose, creating a fire hazard. Affected units must be checked for the bracket and installed with a new cord that locks securely. Read more at govinfonow.com/recall/1336-johnson-health-tech-treadmills-recall-fire-hazard-from-loose-power.

Source Summary by GovInfoNow · govinfonow.com/recall/1336-johnson-health-tech-treadmills-recall-fire-hazard-from-loose-power · Updated August 3, 2026 · Official notice: CPSC #10569

Cite this page

“Johnson Health Tech Treadmills Recall: Fire Hazard from Loose Power Cord.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/1336-johnson-health-tech-treadmills-recall-fire-hazard-from-loose-power. Based on CPSC recall #10569 (https://www.cpsc.gov/Recalls/2026/Johnson-Health-Tech-Expands-Recall-to-Include-Matrix-Retail-and-Vision-Treadmills-Due-to-Fire-Hazard).

Johnson Health Tech is recalling Matrix Retail and Vision treadmills due to a fire hazard from loose power cords, the Consumer Product Safety Commission announced on Jan. 22, 2026. Owners should inspect their units for a missing power cord bracket and contact the company for a free replacement.

How to tell if you have it

  • Matrix Retail T30, TF30, T50, TF50, and T75 treadmills
  • Vision T9800, TF20, T40, and T80 treadmills

What to do

Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation.

The hazard

The power cord can become loose from the treadmill's power socket, posing a fire hazard. The firm has received 27 reports of overheating at the power cord-socket connection. No injuries have been reported.

Context

GovInfoNow's records show Johnson Health Tech previously recalled Matrix T1 and T3 Series Commercial Treadmills due to the same loose power cord issue. Other recent recalls of similar products include Belkin Power Banks & Charging Stands Recall (2025-11-13), DIY Cold Plunge Sauna Heater Kits Recall (2026-03-26), and Panasonic Electric Toaster Ovens Recall (2026-07-16).

How to tell if you have this one

Check for the brand name 'Matrix' or 'Vision' printed on the treadmill and belt. Look for the model number and frame serial number on the lower front crossbar near the power switch. The serial number starts with 'TM', followed by a three-digit model number and a date in YY/MM format, then a five-digit serial.

  • Brand
    Johnson Health Tech
  • Product
    Matrix Retail T30, TF30, T50, TF50, and T75 treadmills, Vision T9800, TF20, T40, and T80 treadmills
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Check for Power Cord Bracket

    Inspect your treadmill to confirm whether it has a power cord bracket installed on the unit.

  2. Ensure Cord is Securely Inserted

    If there is no power cord bracket, make sure the power cord is completely inserted into the treadmill's power socket before each use until the treadmill is repaired.

  3. Install Replacement Cord

    Contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking plug for self-installation without tools.

Official remedy

What CPSC says to do

Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.

Take action

Contact Johnson Health Tech

We’ve drafted a message you can send Johnson Health Tech to request your refund or repair — edit it as you like.

Subject: Recall 10569 — Johnson Health Tech Treadmills Recall: Fire Hazard from Loose Power Cord

Hello,

I own a Johnson Health Tech Treadmills Recall: Fire Hazard from Loose Power Cord that is covered by recall 10569 from Johnson Health Tech.

The official recall notice states: Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #10569 (January 22, 2026)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA