Gillig 2025 Low Floor Buses: Unsecured Wheelchairs Risk Injury During Transit
Gillig is recalling certain 2025 Low Floor transit buses with QRT-Deluxe and QRT-Max wheelchair restraints. Retractors may not lock, causing wheelchairs to move during transit and increasing injury risk.
Use caution until it’s fixed
An unsecured wheelchair can move during transit, increasing the risk of injury.
What happened, in plain English
Gillig is recalling some 2025 Low Floor transit buses that have wheelchair restraints which might not lock properly. This could let wheelchairs move during transit, increasing the risk of injury to passengers. Read more at govinfonow.com/recall/1342043-gillig-2025-low-floor-buses-unsecured-wheelchairs-risk-injury-during.
Source Summary by GovInfoNow · govinfonow.com/recall/1342043-gillig-2025-low-floor-buses-unsecured-wheelchairs-risk-injury-during · Updated October 8, 2026 · Official notice: NHTSA #25V870000
Cite this page
“Gillig 2025 Low Floor Buses: Unsecured Wheelchairs Risk Injury During Transit.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1342043-gillig-2025-low-floor-buses-unsecured-wheelchairs-risk-injury-during. Based on NHTSA recall #25V870000 (https://www.nhtsa.gov/recalls?nhtsaId=25V870000).
Why it’s dangerous
The wheelchair retractors may not lock securely, so wheelchairs can move during bus transit. This movement could cause the wheelchair to shift, potentially leading to falls or injuries for passengers.
Who’s affected
Owners of Gillig 2025 Low Floor transit buses with QRT-Deluxe or QRT-Max wheelchair restraints are affected. Passengers using wheelchairs on these buses are at risk if the restraints don't lock.
How to tell if you have this one
Check if your 2025 Gillig Low Floor transit bus has QRT-Deluxe or QRT-Max wheelchair restraints. The recall was announced in January 2026 with owner notification letters mailed to affected owners.
- Brand
Gillig- Category
Vehicle
What to do — step by step
Contact Gillig Customer Service
Call 1-800-735-1500 to arrange free replacement of the retractors.
What NHTSA says to do
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
How this recall unfolded
Recall timeline
Owners were mailed letters 31 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
- Added to GovInfoNow
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V870000 (December 16, 2025)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.