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Stop using now Consumer product recall · CPSC · Published January 29, 2026

Gazelle Urban Arrow FamilyNext Pro Cargo E-Bikes Recall: Child Injury Hazard

Gazelle USA recalls Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles due to risk of child injury from buckle failure when used with children in cargo area. Consumers must stop using and get free repair.

🇺🇸 CPSC recall #10589Consumer productGazelle USA
Take action

Contact the company & request your remedy

✎ GovInfoNow plain-language explainer

Gazelle USA is recalling Urban Arrow FamilyNext Pro Cargo E-B: bikes with Fidlock buckles because the buckle can fail to latch properly when children are in the cargo area, potentially causing injury. This recall affects specific models sold in green and black colors. Read more at govinfonow.com/recall/1321-gazelle-urban-arrow-familynext-pro-cargo-e-bikes-recall-child.

Source Summary by GovInfoNow · govinfonow.com/recall/1321-gazelle-urban-arrow-familynext-pro-cargo-e-bikes-recall-child · Updated August 3, 2026 · Official notice: CPSC #10589

Cite this page

“Gazelle Urban Arrow FamilyNext Pro Cargo E-Bikes Recall: Child Injury Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/1321-gazelle-urban-arrow-familynext-pro-cargo-e-bikes-recall-child. Based on CPSC recall #10589 (https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard).

Gazelle USA recalled Urban Arrow FamilyNext Pro Cargo E-Bikes on Jan. 29, 2026, due to an injury hazard from buckles that may fail to latch, the CPSC announced. Owners should stop using the e-bikes and contact Gazelle USA for a free repair.

How to tell if you have it

  • Urban Arrow FamilyNext Pro Cargo E-Bikes

What to do

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

The hazard

The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children. The firm has received three reports of buckles not fully latching. No injuries have been reported.

Context

GovInfoNow's records show other recent recalls of similar products include Victgoal Bicycle Helmets Recall (2026-09-10), Luyuan X-Pro Eagle & FRP Sahara Youth ATVs (2025-12-11), and Yamazuki Youth ATVs Recalled (2026-08-13).

How to tell if you have this one

Look for Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The bikes are sold in green and black colors and have "Urban Arrow" printed on the bottom of the cargo box.

  • Brand
    Gazelle USA
  • Product
    Urban Arrow FamilyNext Pro Cargo E-Bikes
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using It Now

    Immediately stop using the e-bike as it poses an injury hazard to children in the cargo area.

  2. Contact Gazelle USA

    Reach out to Gazelle USA to arrange for a free repair of the bench assembly in the cargo area.

Official remedy

What CPSC says to do

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

✎ GovInfoNow

Questions people ask

Do I need to return the bike?

No, you can get a free repair at a dealership location instead of returning the bike.

Take action

Contact Gazelle USA

We’ve drafted a message you can send Gazelle USA to request your refund or repair — edit it as you like.

Subject: Recall 10589 — Gazelle USA Gazelle Urban Arrow FamilyNext Pro Cargo E-Bikes Recall: Child Injury Hazard

Hello,

I own a Gazelle Urban Arrow FamilyNext Pro Cargo E-Bikes Recall: Child Injury Hazard that is covered by recall 10589 from Gazelle USA.

The official recall notice states: Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #10589 (January 29, 2026)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA