Stop using nowConsumer product recall · CPSC · Published February 26, 2026
Dupray Neat Steam Cleaners Recall: Burn or Serious Injury Risk
Dupray recalls Neat Steam Cleaners with batch codes 0118-01 to 0425-05 due to potential boiler rupture from overfilling, corrosion, or faulty pressure release valves causing burns or serious injury.
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
“Dupray Neat Steam Cleaners Recall: Burn or Serious Injury Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/1260-dupray-neat-steam-cleaners-recall-burn-or-serious-injury-risk. Based on CPSC recall #10626 (https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury).
Dupray USA is recalling portable Neat Steam Cleaners due to the risk of burn hazards or serious injury if the boiler ruptures. The Consumer Product Safety Commission announced the recall on Feb. 26, 2026. Owners should stop using the units and visit dupray.com for a free replacement safety boiler cap.
How to tell if you have it
Brand: Dupray
Product: Neat Steam Cleaners
Model Number: DUP020WNA
Batch/Date Codes: 0118-01 through 0425-05
Sold at dupray.com, Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025
What to do
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall.
The hazard
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders. The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
Context
GovInfoNow's records show other recent recalls include ZWILLING Electric Kettles Recall: Handle Separation Risk of Serious Burn Injury (2026-05-14), Northern Tool Hot Water Pressure Washers Recall: Fire Hazard from Fan Wheel Failure (2026-01-29) and DIY Cold Plunge Sauna Heater Kits Recall: Fire Hazard Risk of Serious Injury or Death (2026-03-26).
How to tell if you have this one
Check the bottom of the cleaner for a batch code on the rating label. The batch codes range from 0118-01 to 0425-05.
Brand
Dupray
Product
Dupray Neat Steam Cleaners
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the recalled steam cleaner to prevent potential boiler rupture.
Get Replacement Safety Cap
Visit dupray.com to receive a free replacement safety boiler cap for the device.
Check Batch Code
Locate the batch code on the bottom of the cleaner to confirm eligibility for the recall.
Official remedy
What CPSC says to do
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.”
Sold nationwide.
Take action
Contact Dupray
We’ve drafted a message you can send Dupray to request your refund or repair — edit it as you like.
Subject: Recall 10626 — Dupray Neat Steam Cleaners Recall: Burn or Serious Injury Risk
Hello,
I own a Dupray Neat Steam Cleaners Recall: Burn or Serious Injury Risk that is covered by recall 10626 from Dupray.
The official recall notice states: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.