Stop using nowConsumer product recall · CPSC · Published May 28, 2026
Giantex Portable Steam Saunas Recall: Burn Hazard from Steam Contact
Giantex recalls portable steam saunas with burn hazard if steam diffuser is too close to body. Consumers must stop using and destroy the sauna by cutting the cord.
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✎ GovInfoNow plain-language explainer
Giantex and Costway are recalling portable steam saunas because the steam diffuser can be positioned too close to the user's body, causing burns. This affects saunas sold with a folding chair, foot roller, and mat. Consumers must stop using and destroy the sauna immediately to avoid injury. Read more at govinfonow.com/recall/1113-giantex-portable-steam-saunas-recall-burn-hazard-from-steam-contact.
“Giantex Portable Steam Saunas Recall: Burn Hazard from Steam Contact.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/1113-giantex-portable-steam-saunas-recall-burn-hazard-from-steam-contact. Based on CPSC recall #10787 (https://www.cpsc.gov/Recalls/2026/Giantex-Recalls-Giantex-and-Costway-Portable-Steam-Saunas-Due-to-Burn-Hazard).
The CPSC announced on May 28, 2026, that Giantex is recalling Giantex and Costway portable steam saunas due to a burn hazard. Owners should stop using the saunas immediately and contact Giantex for a full refund.
Sold online at Amazon and Walmart from January 2023 through December 2025
What to do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
The hazard
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard. Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Context
GovInfoNow's records show other recent recalls include DIY Cold Plunge Sauna Heater Kits Recall (2026-03-26) and Kidisle Coffe: Risk of Serious Burn Injury from Unexpected Hot Liquid Release (2026-06-11). Hayward Universal Pool Heaters Recall occurred on 2026-09-17.
How to tell if you have this one
Look for saunas with the name 'Giantex' or 'Costway' on the front of the enclosure. Model numbers and SKUs are listed in the recall notice, including BA7635US-BK, BA7635US-CF, and others.
Brand
Giantex
Product
Giantex and Costway 2-liter and 3-liter Portable Steam Saunas
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the portable steam sauna and contact Giantex for a full refund.
Destroy the Sauna
Cut the cord to the steam unit after unplugging the sauna to destroy it.
Submit Destruction Proof
Email a photograph of the destroyed product to support@giantex.com or submit online at https://www.giantex.com/pages/product-recall-notice.
Official remedy
What CPSC says to do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
The affected model numbers include BA7635US-BK, BA7635US-CF, BA7635US-GR, BA7635US-NY, BA7733US-BK, BA7733US-CF, BA7733US-GR, BA7733US-PI, and BA7579US-BK, BA7579US-CF, BA7579US-GR.
Take action
Contact Giantex
We’ve drafted a message you can send Giantex to request your refund or repair — edit it as you like.
Subject: Recall 10787 — Giantex Portable Steam Saunas Recall: Burn Hazard from Steam Contact
Hello,
I own a Giantex Portable Steam Saunas Recall: Burn Hazard from Steam Contact that is covered by recall 10787 from Giantex.
The official recall notice states: Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.