MCI recalls 2012 J4500 motorcoaches with Ricon Baylift Wheelchair Lifts that may fail when pushed against outer barrier, risking injury. Owners must contact Ricon for free reinforcement.
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
MCI is recalling 2012 J4500 motorcoaches with Ricon Baylift Wheelchair Lifts. The lift's outer barrier might fail if pushed, increasing injury risk for the lift user. Owners must get the barrier reinforced free of charge. Read more at govinfonow.com/recall/1251922-mci-j4500-2012-recall-wheelchair-lift-barrier-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1251922-mci-j4500-2012-recall-wheelchair-lift-barrier-failure-risk · Updated October 4, 2026 · Official notice: NHTSA #21V737000
“MCI J4500 (2012) Recall: Wheelchair Lift Barrier Failure Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1251922-mci-j4500-2012-recall-wheelchair-lift-barrier-failure-risk. Based on NHTSA recall 21V737000 (https://www.nhtsa.gov/recalls?nhtsaId=21V737000).
When the wheelchair lift's outer barrier is fully deployed, it may not handle enough force. If someone pushes against it, the barrier could fail and cause injury to the lift user.
Motorcoach owners using the Ricon Baylift Wheelchair Lifts on their 2012 J4500 vehicles are affected. Lift users are most at risk if the barrier fails.
Check for 2012 J4500 motorcoaches with Ricon Baylift Wheelchair Lifts. The recall covers vehicles sold between 2005-2012 with this specific lift model.
Owners should contact Ricon's Customer Service at (800) 322-2884 or email admin21e068@Wabtec.com for free barrier reinforcement.
Owners received notification letters mailed on October 18, 2021, so they should confirm they have this recall.
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
The lift's outer barrier may fail if pushed against, increasing injury risk for the lift user. This violates federal safety standards.
Check if your 2012 J4500 motorcoach has a Ricon Baylift Wheelchair Lift installed, as the recall covers vehicles sold between 2005-2012 with this lift model.
Contact Ricon for free reinforcement of the barrier. Owners received notification letters mailed on October 18, 2021.
We’ve drafted a message you can send MCI to request your refund or repair — edit it as you like.
Subject: Recall 21V737000 — MCI MCI Hello, I own a MCI that is covered by recall 21V737000 from MCI. The official recall notice states: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
