Vantage Mobility recalls 2021-2025 Chrysler Pacifica models with QRT-Deluxe or QRT-Max wheelchair restraints. Retractors may not lock, causing wheelchair movement during transit. Owners should contact Vantage Mobility for free replacement.
An unsecured wheelchair can move during transit, increasing the risk of injury.
Vantage Mobility is recalling certain 2021-2025 Chrysler Pacifica vehicles with specific wheelchair restraints. The retractors might not lock properly, which could cause the wheelchair to move during travel and increase injury risk.
The wheelchair retractors may not lock securely, allowing the wheelchair to move during transit. This movement could cause the wheelchair to shift, increasing the risk of injury to the person using it.
Owners of 2021-2025 Chrysler Pacifica models with QRT-Deluxe or QRT-Max wheelchair restraints are affected. People who use wheelchairs in these vehicles are most at risk.
Check if your Chrysler Pacifica was manufactured between 2021 and 2025. Look for QRT-Deluxe or QRT-Max wheelchair restraints installed in the vehicle.
Call 1-800-488-9082 to schedule a free inspection and replacement of the retractors.
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
No, the recall does not require immediate stop use. The remedy is a free replacement of the retractors.
Check if your Chrysler Pacifica was manufactured between 2021 and 2025 and has QRT-Deluxe or QRT-Max wheelchair restraints.
The recall only applies to vehicles with QRT-Deluxe or QRT-Max restraints. If your vehicle doesn't have these, it is not affected.
We’ve drafted a message you can send Vantage Mobility to request your refund or repair — edit it as you like.
Subject: Recall 25V877000 — Vantage Mobility Vantage Mobility Hello, I own a Vantage Mobility that is covered by recall 25V877000 from Vantage Mobility. The official recall notice states: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
