Rollx is recalling 2025 Chrysler Pacifica models with faulty wheelchair restraints that may not lock, risking injury during vehicle movement. Owners must contact Rollx for free inspection and replacement.
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx is recalling 2025 Chrysler Pacifica vehicles with wheelchair restraints that may not lock properly. This could cause the wheelchair to move during transit, increasing injury risk for passengers.
The wheelchair retractors may not lock securely, allowing the wheelchair to shift during vehicle movement. This could cause the wheelchair to move unexpectedly, potentially leading to injury for passengers.
Owners of 2025 Chrysler Pacifica vehicles with QRT-Deluxe or QRT-Max wheelchair restraints are affected. Passengers using wheelchairs in these vehicles face the highest risk.
Check if your 2025 Chrysler Pacifica has QRT-Deluxe or QRT-Max wheelchair restraints. The recall covers vehicles where the retractors might not lock properly.
Call 1-800-956-6668 to schedule a free inspection and replacement of the retractors.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
The retractors may not lock securely, allowing the wheelchair to shift during vehicle movement. This is a known issue with the specific restraint models.
Your 2025 Chrysler Pacifica with QRT-Deluxe or QRT-Max wheelchair restraints is affected. Check the model year and restraint type on your vehicle.
The recall has no specific deadline for action, but owners should contact Rollx customer service to get the fix.
We’ve drafted a message you can send Rollx to request your refund or repair — edit it as you like.
Subject: Recall 25V876000 — Rollx Rollx Hello, I own a Rollx that is covered by recall 25V876000 from Rollx. The official recall notice states: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
