Chrysler recalls 2024 Pacifica vehicles with potentially detachable windshields during crashes. Affected models may not meet federal safety standards. Owners can get free windshield replacements.
A windshield that detaches from the vehicle during a crash can increase the risk of injury.
Chrysler is recalling certain 2024 Pacifica vehicles because their windshields might detach during a crash, increasing injury risk. This issue violates federal safety standards and requires free windshield replacements.
The windshield may not be properly bonded to the vehicle, so it could detach during a crash. This failure violates federal safety standards for windshield mounting and increases injury risk.
Owners of 2024 Chrysler Pacifica vehicles are affected. Drivers and passengers in these vehicles face the highest risk during crashes.
Check if your 2024 Pacifica vehicle was mailed a notification letter by April 30, 2024. The recall covers vehicles that do not meet Federal Motor Vehicle Safety Standard 212.
Call 1-800-853-1403 to schedule a windshield replacement.
Dealers will replace the windshield at no cost to you.
Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
The windshield may not be properly bonded to the vehicle, so it could detach during a crash. This increases injury risk and violates federal safety standards.
Check if your 2024 Pacifica vehicle was mailed a notification letter by April 30, 2024. The recall covers vehicles that do not meet Federal Motor Vehicle Safety Standard 212.
The recall has no specific deadline for replacement, but dealers will handle it at no cost.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 24V238000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 24V238000 from Chrysler. The official recall notice states: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
