Daimler Trucks North America recalls 2008-2021 Thomas Built Buses Minotour school buses due to wheelchair lift deployment risk during gear shifts. Owners must contact DTNA for free wiring modifications to prevent injury.
If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Daimler Trucks North America is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The hazard occurs when the wheelchair lift is deployed and the vehicle is shifted into drive, potentially causing the bus to move and increasing injury risk. Read more at govinfonow.com/recall/1225386-thomas-built-buses-minotour-2018-recall-wheelchair-lift-safety-hazard.
Source Summary by GovInfoNow · govinfonow.com/recall/1225386-thomas-built-buses-minotour-2018-recall-wheelchair-lift-safety-hazard · Updated October 4, 2026 · Official notice: NHTSA #20V690000
“Thomas Built Buses Minotour (2018) Recall: Wheelchair Lift Safety Hazard.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1225386-thomas-built-buses-minotour-2018-recall-wheelchair-lift-safety-hazard. Based on NHTSA recall 20V690000 (https://www.nhtsa.gov/recalls?nhtsaId=20V690000).
If the wheelchair lift is deployed while shifting the bus into drive, the vehicle may move unexpectedly. This violates federal safety standards for wheelchair lift systems and could cause injury to people inside or near the bus.
School bus owners with 2008-2021 Thomas Built Buses Minotour models are affected. Drivers and passengers using wheelchair lifts are most at risk during vehicle operation.
Check if your school bus has a Thomas Built Buses Minotour model from 2008 to 2021. The hazard occurs when the wheelchair lift is deployed and the vehicle is shifted into drive.
Reach out to DTNA customer service at 1-800-547-0712 for free wiring modifications to the wheelchair lift.
DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
The wheelchair lift deployment can cause the bus to move unexpectedly when shifted into drive, violating federal safety standards.
Check if your Thomas Built Buses Minotour model was manufactured between 2008 and 2021.
DTNA will notify you and provide free wiring modifications to the wheelchair lift to prevent injury risk.
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 20V690000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 20V690000 from Thomas Built Buses. The official recall notice states: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
