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Use caution Vehicle recall · NHTSA · Published April 19, 2017

Gillig 2016 Low Floor Bus Recall: Suspension Air Bag Pressure Risk

Gillig is recalling certain 2015-2016 Low Floor transit buses with Norgren suspension modules due to potential suspension air bag pressure loss causing abrupt height reduction and crash risk.

🇺🇸 NHTSA recall #17V263000VehicleGillig ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Gillig is recalling 2015-2016 Low Floor transit buses with Norgren suspension modules. The suspension may lose air pressure during driving or servicing, causing the bus to drop suddenly and increasing crash risk. Read more at govinfonow.com/recall/1226998-gillig-2016-low-floor-bus-recall-suspension-air-bag-pressure.

Source Summary by GovInfoNow · govinfonow.com/recall/1226998-gillig-2016-low-floor-bus-recall-suspension-air-bag-pressure · Updated October 8, 2026 · Official notice: NHTSA #17V263000

Cite this page

“Gillig 2016 Low Floor Bus Recall: Suspension Air Bag Pressure Risk.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1226998-gillig-2016-low-floor-bus-recall-suspension-air-bag-pressure. Based on NHTSA recall #17V263000 (https://www.nhtsa.gov/recalls?nhtsaId=17V263000).

Why it’s dangerous

The suspension air bags may lose pressure during normal driving or vehicle servicing. This causes the bus to drop suddenly, increasing crash risk. Maintenance workers could also be injured during servicing if pressure drops.

Who’s affected

Owners of 2015-2016 Gillig Low Floor transit buses with Norgren suspension modules are affected. Maintenance personnel servicing these buses face injury risk during potential air pressure loss.

How to tell if you have this one

Check for 2015-2016 Gillig Low Floor transit buses with Norgren suspension modules. The recall began on June 2, 2017, and affects specific model years.

  • Brand
    Gillig
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Inspect Suspension Modules

    Gillig will notify owners to inspect front and rear kneeling modules for proper seating of snap rings.

    June 2, 2017
  2. Use Snap Ring Reset Tool

    A free snap ring reset tool will be provided to permanently seat the snap ring in the intended groove.

Official remedy

What NHTSA says to do

Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

How this recall unfolded

Recall timeline

2 dated steps over 44 days.

1. NHTSA received the defect report: Apr 19, 201712. Recall began: Jun 2, 201722017
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The suspension kneeling modules may not have been fully inserted and seated during assembly, potentially affecting air bag pressure and suspension height.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V263000 (April 19, 2017)
  • Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA