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Vehicle recall · NHTSA · Published November 5, 2017

THOMAS BUILT BUSES MINOTOUR (2018) recall — Seats

Daimler Trucks North America recalls 2016-2018 Thomas Built Buses Minotour school buses with seats lacking reinforcement brackets that could loosen in crashes, risking injury.

🇺🇸 NHTSA recall #17V312000VehicleThomas Built Buses ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Trucks North America is recalling certain 2016-2018 Thomas Built Buses Minotour school buses because seats may have been installed without necessary reinforcement brackets. This could cause seats to become loose during a crash, increasing injury risk for passengers. Read more at govinfonow.com/recall/1225392-thomas-built-buses-2016-2018-minotour-school-bus-seats-recall.

Source Summary by GovInfoNow · govinfonow.com/recall/1225392-thomas-built-buses-2016-2018-minotour-school-bus-seats-recall · Updated October 7, 2026 · Official notice: NHTSA #17V312000

Cite this page

“Thomas Built Buses 2016-2018 Minotour School Bus Seats Recall: Crash Risk.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225392-thomas-built-buses-2016-2018-minotour-school-bus-seats-recall. Based on NHTSA recall #17V312000 (https://www.nhtsa.gov/recalls?nhtsaId=17V312000).

Why it’s dangerous

Without reinforcement brackets underneath the seat rail, seats may become loose during a crash. This could cause passengers to be injured by moving seats or being thrown from the bus.

Who’s affected

School bus owners and operators of 2016-2018 Thomas Built Buses Minotour school buses are most at risk. Drivers and passengers could be injured if seats become loose during a crash.

How to tell if you have this one

Check if your school bus is a 2016-2018 Thomas Built Buses Minotour model. The seats may have been installed without reinforcement brackets underneath the seat rail.

  • Brand
    Thomas Built Buses
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to confirm your bus is affected and schedule seat inspection.

  2. Have Seats Inspected

    Dealers will inspect seats and install reinforcement brackets if needed, free of charge.

Official remedy

What NHTSA says to do

DTNA will notify owners, and dealers will inspect the seats and install reinforcement brackets as necessary, free of charge. An interim notice was mailed to owners on July 5, 2017. The recall began on August 11, 2017. Owners may contact DTNA Customer Service 1-800-547-0712. DTNA's number for the recall is FL-735.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The seats may have been installed without reinforcement brackets underneath the seat rail as intended, which could cause them to become loose during a crash.

How do I know if my bus is affected?

Check if your school bus is a 2016-2018 Thomas Built Buses Minotour model. Affected buses may have seats installed without reinforcement brackets.

What should I do if my bus is affected?

Contact DTNA Customer Service at 1-800-547-0712 to schedule a free seat inspection and installation of reinforcement brackets if needed.

Take action

Contact Thomas Built Buses

We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.

Subject: Recall 17V312000 — Thomas Built Buses Thomas Built Buses

Hello,

I own a Thomas Built Buses that is covered by recall 17V312000 from Thomas Built Buses.

The official recall notice states: DTNA will notify owners, and dealers will inspect the seats and install reinforcement brackets as necessary, free of charge.  An interim notice was mailed to owners on July 5, 2017.  The recall began on August 11, 2017.  Owners may contact DTNA Customer Service 1-800-547-0712.  DTNA's number for the recall is FL-735.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V312000 (November 5, 2017)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA