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Vehicle recall · NHTSA · Published February 21, 2019

PORSCHE CAYENNE (2019) recall — Visibility

Porsche recalls 2019 Cayenne models with rearview camera display software issues that may delay image response, increasing crash risk. Owners must contact Porsche for free software update.

🇺🇸 NHTSA recall #19V111000VehiclePorsche ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Porsche is recalling certain 2019 Cayenne vehicles due to a rearview camera software issue that can delay image display, potentially reducing the driver's view of what's behind the car and increasing crash risk. Read more at govinfonow.com/recall/1224281-porsche-2019-cayenne-rearview-camera-display-failure-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1224281-porsche-2019-cayenne-rearview-camera-display-failure-risk · Updated October 5, 2026 · Official notice: NHTSA #19V111000

Cite this page

“Porsche 2019 Cayenne: Rearview Camera Display Failure Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224281-porsche-2019-cayenne-rearview-camera-display-failure-risk. Based on NHTSA recall #19V111000 (https://www.nhtsa.gov/recalls?nhtsaId=19V111000).

Why it’s dangerous

The software failure can cause the rearview camera image display to respond slowly, reducing the driver's view of what's behind the car. This may lead to crashes if the driver cannot see potential obstacles in time.

Who’s affected

Owners of 2019 Porsche Cayenne models are affected. Drivers using these vehicles with the rearview camera system are most at risk.

How to tell if you have this one

Check if your 2019 Porsche Cayenne has a rearview camera system. The recall covers specific models from the 2019 model year.

  • Brand
    Porsche
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Porsche

    Owners should contact Porsche customer service at 1-800-767-7243 to schedule a free software update.

Official remedy

What NHTSA says to do

Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The recall is due to a software failure that can cause the rearview camera image display to respond slowly, potentially reducing the driver's view of what's behind the car.

How can I check if my vehicle is affected?

Check if your 2019 Porsche Cayenne has a rearview camera system. The recall covers specific models from the 2019 model year.

What should I do if I own this vehicle?

Contact Porsche customer service at 1-800-767-7243 to schedule a free software update for your vehicle.

Take action

Contact Porsche

We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.

Subject: Recall 19V111000 — Porsche Porsche

Hello,

I own a Porsche that is covered by recall 19V111000 from Porsche.

The official recall notice states: Porsche will notify owners, and dealers will update the related software, free of charge.  The recall began April 19, 2019.  Owners may contact Porsche customer service at 1-800-767-7243.  Porsche's number for this recall is AKA0.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V111000 (February 21, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA