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Vehicle recall · NHTSA · Published December 19, 2025

PORSCHE CAYENNE (2020) recall — Back Over Prevention

Porsche recalls 2020 Cayenne models with rearview camera that may not display properly, increasing crash risk. Owners must update software by contacting dealers.

🇺🇸 NHTSA recall #25V896000VehiclePorsche ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Porsche is recalling certain 2020 Cayenne vehicles because the rearview camera may not display when reversing, reducing the driver's view behind the vehicle and increasing crash risk. This affects safety compliance with federal vehicle standards. Read more at govinfonow.com/recall/79967-porsche-cayenne-2020-recall-back-view-camera-malfunction-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79967-porsche-cayenne-2020-recall-back-view-camera-malfunction-risk · Updated October 4, 2026 · Official notice: NHTSA #25V896000

Cite this page

“Porsche Cayenne 2020 Recall: Back View Camera Malfunction Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79967-porsche-cayenne-2020-recall-back-view-camera-malfunction-risk. Based on NHTSA recall #25V896000 (https://www.nhtsa.gov/recalls?nhtsaId=25V896000).

Why it’s dangerous

The rearview camera may not display properly when the vehicle is placed in reverse. This reduces the driver's view behind the vehicle, potentially causing a crash. The issue violates federal safety standards for rear visibility.

Who’s affected

Owners of 2020 Porsche Cayenne models are affected. Drivers using these vehicles without the software update are at risk of reduced visibility when reversing.

How to tell if you have this one

Check if your 2020 Porsche Cayenne has the rearview camera malfunction. The recall covers specific model years and vehicle types listed in the official notice.

  • Brand
    Porsche
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software

    Contact a Porsche dealer to update the driver assistance software for free.

  2. Verify Recalled Model

    Check your vehicle's VIN on NHTSA.gov starting January 19, 2026 to confirm if it's affected.

    January 19, 2026
Official remedy

What NHTSA says to do

Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The rearview camera may not display properly when reversing, reducing the driver's view behind the vehicle and increasing crash risk.

How do I know if my vehicle is affected?

Your vehicle is affected if it's a 2020 Porsche Cayenne model and the rearview camera doesn't display when placed in reverse. Check your VIN on NHTSA.gov starting January 19, 2026.

What should I do if I own a recalled vehicle?

Contact a Porsche dealer to update the driver assistance software for free. The recall covers specific model years and vehicle types listed in the official notice.

Take action

Contact Porsche

We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.

Subject: Recall 25V896000 — Porsche Porsche

Hello,

I own a Porsche that is covered by recall 25V896000 from Porsche.

The official recall notice states: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V896000 (December 19, 2025)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA