Porsche is recalling 2024 Cayenne models with rear hazard and parking lights that may not turn on after shutdown, risking reduced visibility and crashes. Owners must update software by September 26, 2023.
Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Porsche is recalling certain 2024 Cayenne models because their rear hazard warning lights and parking lights might not turn on after the vehicle shuts off. This could reduce visibility to other drivers and increase crash risk.
After turning off the vehicle, the rear hazard warning lights and parking lights may not illuminate for up to 10 seconds if activated after the gateway control unit shuts off. This failure violates federal safety standards and can reduce visibility to other drivers, increasing crash risk.
Owners of 2024 Porsche Cayenne models (including S, Coupe, Turbo GT, and S Coupe variants) are affected. Drivers using these vehicles without the software update are most at risk.
Check for 2024 Cayenne models with the Porsche logo on the vehicle. The issue occurs after the vehicle is turned off, where rear lights may not turn on within 10 seconds of activation.
Dealers will update the gateway control unit software for free by September 26, 2023.
Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1.
The rear hazard warning lights and parking lights may not illuminate after the vehicle shuts off for up to 10 seconds, violating federal safety standards.
Check if your vehicle is a 2024 Porsche Cayenne model (including S, Coupe, Turbo GT, and S Coupe variants).
Contact Porsche customer service at 1-800-767-7243 or wait for the owner notification letter mailed by September 26, 2023.
We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.
Subject: Recall 23V527000 — Porsche Porsche Hello, I own a Porsche that is covered by recall 23V527000 from Porsche. The official recall notice states: Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.