Gillig 2019 Low Floor Bus Recall: Steering Power Loss Risk
Gillig recalls certain 2013-2020 Low Floor buses with steering system failure risk. Owners must have motor-pump assemblies replaced free by August 13, 2020.
Use caution until it’s fixed
A loss of power steering assist may increase the risk of crash.
What happened, in plain English
Gillig is recalling certain 2013-2020 Low Floor buses that may lose power steering assist, increasing crash risk. Owners must have the motor-pump assembly replaced by dealers at no cost. Read more at govinfonow.com/recall/1223893-gillig-2019-low-floor-bus-recall-steering-power-loss-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1223893-gillig-2019-low-floor-bus-recall-steering-power-loss-risk · Updated October 5, 2026 · Official notice: NHTSA #20V392000
Cite this page
“Gillig 2019 Low Floor Bus Recall: Steering Power Loss Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223893-gillig-2019-low-floor-bus-recall-steering-power-loss-risk. Based on NHTSA recall #20V392000 (https://www.nhtsa.gov/recalls?nhtsaId=20V392000).
Why it’s dangerous
The shaft coupling between the electric motor and hydraulic pump may fail, causing loss of power steering assist. This could lead to reduced vehicle control during steering, increasing crash risk.
Who’s affected
Owners of Gillig 2013-2020 Low Floor buses with the specific steering system are affected. Drivers and passengers on these buses face the highest risk.
How to tell if you have this one
Check if your bus is a Gillig model from 2013-2020 with a steering system using a high-voltage electric motor and hydraulic pump assembly. The recall started August 13, 2020.
- Brand
Gillig- Category
Vehicle
What to do — step by step
Contact Gillig Customer Service
Call 1-800-735-1500 to schedule a replacement of the motor-pump assembly.
Have Motor-Pump Assembly Replaced
Dealers will replace the motor-pump assembly at no cost to you.
What NHTSA says to do
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
How this recall unfolded
Recall timeline
2 dated steps over 6 months.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V392000 (February 7, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.