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Stop using now Consumer product recall · CPSC · Published June 4, 2026

SUNS Residential Elevator Interlock Switches: Fall and Crushing Hazard Risk

SUNS recalls residential elevator interlock switches (model SS6291) produced August 20, 2024 - November 6, 2025. Stuck switches can leave doors unlocked, risking falls or crushing injuries if elevator is called to another floor.

Plain-English summary generated from official CPSC data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 CPSC recall #10804Consumer productSUNS
Official CPSC recall photos · click to enlarge
Take action

Contact the company & request your remedy

Call(978) 349-2329from 10 a.m. to 6 p.m. ET Monday through FridayAlso call(844) 460-5670Also call(813) 477-0358Emailrecall@suns-usa.comAlso emailsunsrecall@seelevator.comOfficial pagewww.suns-usa.comAlso onlineseelevator.com/suns-interlock-reca
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✎ GovInfoNow plain-language explainer

SUNS is recalling residential elevator interlock switches that can become stuck, leaving exterior doors unlocked. This poses a risk of falls or crushing injuries if someone enters the elevator while it's being called to another floor. Read more at govinfonow.com/recall/1107-suns-residential-elevator-interlock-switches-fall-and-crushing-hazard-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1107-suns-residential-elevator-interlock-switches-fall-and-crushing-hazard-risk · Updated August 3, 2026 · Official notice: CPSC #10804

Cite this page

“SUNS Residential Elevator Interlock Switches: Fall and Crushing Hazard Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/1107-suns-residential-elevator-interlock-switches-fall-and-crushing-hazard-risk. Based on CPSC recall #10804 (https://www.cpsc.gov/Recalls/2026/SUNS-International-Recalls-Residential-Elevator-Interlock-Switches-Due-to-Fall-and-Crushing-Hazard-Risk-of-Death-or-Serious-Injury).

The Consumer Product Safety Commission announced on June 4, 2026, that SUNS International is recalling residential elevator interlock switches due to a fall and crushing hazard that poses a risk of death or serious injury. Consumers should stop using affected elevators immediately and contact SUNS or their installer for a free replacement switch.

How to tell if you have it

  • Brand: SUNS
  • Product: SS6291 Solenoid Interlock Switches
  • Date codes: 2431 through 2543
  • Production dates: August 20, 2024, through November 6, 2025
  • Sold at: SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025

What to do

Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch. Consumers can reach SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page.

The hazard

The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor. SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.

How to tell if you have this one

Look for the SUNS label on the side of the switch. The model number is SS6291 and the date code ranges from 2431 to 2543. These switches were produced from August 20, 2024 through November 6, 2025.

  • Brand
    SUNS
  • Product
    SUNS SS6291 Solenoid Interlock Switches
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using It Now

    Immediately stop using residential elevators containing the affected SUNS SS6291 interlock switches.

  2. Contact SUNS or Elevator Installer

    Get free professional installation of a replacement interlock switch from SUNS or your elevator installer.

Official remedy

What CPSC says to do

Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.”

Sold nationwide.

Take action

Contact SUNS

We’ve drafted a message you can send SUNS to request your refund or repair — edit it as you like.

✉️ Open in email📞 +19783492329Company site
Subject: Recall 10804 — SUNS Residential Elevator Interlock Switches: Fall and Crushing Hazard Risk

Hello,

I own a SUNS Residential Elevator Interlock Switches: Fall and Crushing Hazard Risk that is covered by recall 10804 from SUNS.

The official recall notice states: Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #10804 (June 4, 2026)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA