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Vehicle safety recalls · NHTSA

2012 Zero Zero S recalls (6)

6 NHTSA safety recalls cover the 2012 Zero Zero S. 1 carries a do-not-drive or park-outside warning. Owners have filed 1 complaints with NHTSA about this model year. Every recall repair is free at any Zero dealer.

6recalls
1owner complaints
0service bulletins
1do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2012 Zero Zero S. Check your Zero S by VIN and confirm open recalls at NHTSA.gov.

Every 2012 Zero Zero S recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

  • Electrical System · NHTSA 18V215000

    Apr 4, 2018Electrical System:12v/24v/48v BatteryDo not drive
    Problem
    Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
    Risk
    An electrical short can increase the risk of a fire.
    Fix
    Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
    Full recall details for 18V215000 →
  • Electrical System · NHTSA 13V635000

    Dec 18, 2013Electrical System:Software
    Problem
    Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
    Risk
    A sudden loss of power to the motor may increase the risk of a crash.
    Fix
    Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
    Full recall details for 13V635000 →
  • Service Brakes, Hydraulic · NHTSA 13V329000

    Jul 30, 2013Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
    Problem
    Zero Motorcycles is recalling certain model year 2011 and 2012 S and DS motorcycles. On the affected motorcycles, the front caliper mounting bolts are susceptible to corrosion which could lead to their cracking and possible fracture.
    Risk
    If a front caliper bolt fractures, the caliper may come loose and interfere with the rotation of the front wheel. This could cause the front wheel to stop suddenly, increasing the risk of a crash.
    Fix
    Zero Motorcycles will notify owners, and dealers will replace the front caliper bolts. The recall BEGAN ON August 16, 2013. Owners may contact Zero Motorcycles at 1-888-841-8085.
    Full recall details for 13V329000 →
  • Equipment · NHTSA 12V455000

    Sep 17, 2012Equipment:Electrical
    Problem
    Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.
    Risk
    A loss of power could lead to a crash and potential injury or death of the rider.
    Fix
    Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376.
    Full recall details for 12V455000 →
  • Exterior Lighting · NHTSA 12V307000

    Jun 29, 2012Exterior Lighting:Brake Lights:Switch
    Problem
    ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 S, XU, AND DS MOTORCYCLES, MODEL YEAR 2011 MXD, AND XD MOTORCYCLES AND 2012 X MOTORCYCLES. THE BRAKE LIGHT SWITCH AT THE FRONT BRAKE LEVER MAY NOT ACTIVATE UNTIL SIGNIFICANT BRAKE LEVER TRAVEL OCCURS.
    Risk
    THE BRAKE LIGHT MAY NOT ACTIVATE WHEN A MODERATE AMOUNT OF FRONT BRAKE IS APPLIED. AS SUCH, MOTORISTS TRAVELING BEHIND THE MOTORCYCLE MAY NOT BE ALERTED WHEN AN AFFECTED MOTORCYCLE IS SLOWING DOWN, WHICH COULD LEAD TO A POSSIBLE CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.
    Fix
    ZERO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FRONT BRAKE SYSTEM BRAKE-LIGHT SWITCH FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES AT 1-831-438-3500.
    Full recall details for 12V307000 →
  • Electrical System · NHTSA 12V310000

    Feb 7, 2012Electrical System:12v/24v/48v Battery
    Problem
    ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2012 S, DS, X, XU, AND XU-LSM MOTORCYCLES. INSUFFICIENT WEATHERPROOFING MAY CAUSE A SHORT CIRCUIT OF THE BATTERY MANAGEMENT SYSTEM WHEN SUBJECTED TO WET CONDITIONS, RESULTING IN THE MOTORCYCLE INADVERTENTLY LOSING POWER.
    Risk
    SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.
    Fix
    ZERO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES, INC. AT 1-888-786-9376.
    Full recall details for 12V310000 →

2012 Zero Zero S complaints and service bulletins

Owners filed 1 complaints with NHTSA about the 2012 Zero Zero S, reporting 1 crashes. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

  • Wheels1
Public reports · not verified

What people reported

Owners have filed 1 complaints with NHTSA about the 2012 Zero Zero S. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

  • Crash

    “THE CONTACT OWNS A 2012 ZERO ZERO S. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT WHEEL SUDDENLY SEIZED AND CAUSED THE VEHICLE TO FLIP OVER THEN CRASH. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE.”

    2012 ZERO ZERO SJun 5, 2013

    Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10515335

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your Zero S by VIN

Not every 2012 Zero Zero S is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Zero dealer.

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