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Use caution Vehicle recall · NHTSA · Published April 4, 2018

Zero 2012 S Motorcycles Recall: Fire Risk from Battery Short

Zero Motorcycles is recalling 2012 S, DS, and DSP models due to battery cell pouches wearing, which can cause electrical shorts and fire risk. Owners can repurchase or get trade assistance.

🇺🇸 NHTSA recall #18V215000VehicleZero ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Zero Motorcycles is recalling all 2012 S, DS, and DSP models because battery cell pouches can wear, allowing humidity to enter and cause electrical shorts that increase fire risk. This affects owners who should stop using the motorcycles until a remedy is applied. Read more at govinfonow.com/recall/1252221-zero-2012-s-motorcycles-recall-fire-risk-from-battery-short.

Source Summary by GovInfoNow · govinfonow.com/recall/1252221-zero-2012-s-motorcycles-recall-fire-risk-from-battery-short · Updated October 7, 2026 · Official notice: NHTSA #18V215000

Cite this page

“Zero 2012 S Motorcycles Recall: Fire Risk from Battery Short.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1252221-zero-2012-s-motorcycles-recall-fire-risk-from-battery-short. Based on NHTSA recall #18V215000 (https://www.nhtsa.gov/recalls?nhtsaId=18V215000).

Why it’s dangerous

Cell pouches in the battery packs can wear from contact with holders over time. This allows humidity to enter the pouch, causing an electrical short that increases the risk of fire.

Who’s affected

Owners of 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles are affected. Riders and owners who continue using these models without the fix face a fire risk from battery shorts.

How to tell if you have this one

Check if your motorcycle has a 2012 model year and is a Zero S, Zero DS, or Zero DSP (Police) type. The recall began on April 30, 2018, and applies to all these models.

  • Brand
    Zero
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Stop Using the Motorcycle

    Zero Motorcycles advises owners to no longer ride or charge the affected motorcycles until a remedy is applied.

  2. Contact Zero Customer Service

    Call 1-888-841-8085 to discuss repurchase or financial trade-assist options for a newer model.

  3. Get a Free Collection

    Zero dealers will arrange for free collection of the affected motorcycle if you choose to stop using it.

Official remedy

What NHTSA says to do

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

How this recall unfolded

Recall timeline

2 dated steps over 26 days.

1. NHTSA received the defect report: Apr 4, 201812. Recall began: Apr 30, 201822018
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V215000 (April 4, 2018)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA