Every 2020 Western Star 4900 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Wheels · NHTSA 22V919000
Dec 12, 2022Wheels:Rim
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
- Risk
- Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
- Fix
- Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
Full recall details for 22V919000 →Tires · NHTSA 21V896000
Nov 17, 2021Tires
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
- Risk
- Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
- Fix
- Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.
Full recall details for 21V896000 →Equipment · NHTSA 20V634000
Oct 14, 2020Equipment:Other:Labels
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other than passenger cars."
- Risk
- Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-864.
Full recall details for 20V634000 →Equipment · NHTSA 20V211000
Oct 4, 2020Equipment:Other:Labels
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
- Risk
- An overloaded vehicle can increase the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847.
Full recall details for 20V211000 →Suspension · NHTSA 20V539000
Mar 9, 2020Suspension:Multiple Axle
- Problem
- Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
- Risk
- If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
- Fix
- DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.
Full recall details for 20V539000 →Structure · NHTSA 19V722000
Oct 10, 2019Structure:Body:Door
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
- Risk
- A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
- Fix
- DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Full recall details for 19V722000 →Visibility · NHTSA 19V792000
Apr 11, 2019Visibility:Defroster/Defogger/Hvac System:Rear Window
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
- Risk
- If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Full recall details for 19V792000 →
2020 Western Star 4900 complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2020 Western Star 4900. Western Star has issued at least 156 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Suspension1
- Unknown Or Other1
Service bulletins by component
- Equipment (60)
- Engine and Engine Cooling (43)
- Electrical System (21)
- Equipment Adaptive/Mobility (20)
- Power Train (20)
- Engine (19)
Read Western Star 4900 owner complaints and bulletins, every year
What people reported
Owners have filed 1 complaints with NHTSA about the 2020 Western Star 4900. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“Center pin in front leaf springs is not long enough to enter hole in front axle which, keeps them from moving side to side and front to rear. This caused axle to move front and back egg shaping the spacers and causing u bolts to loosen.”
2020 WESTERN STAR 4900May 24, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11418380
Check your 4900 by VIN
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