2017 Thor Palazzo recalls (4)
4 NHTSA safety recalls cover the 2017 Thor Palazzo. Owners have filed 2 complaints with NHTSA about this model year. Every recall repair is free at any Thor dealer.
Is yours affected? Recalls cover ranges of VINs, not every 2017 Thor Palazzo. Check your Palazzo by VIN and confirm open recalls at NHTSA.gov.
Every 2017 Thor Palazzo recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Exterior Lighting · NHTSA 18V763000
- Problem
- Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Nonfunctioning lights can increase the risk of a crash.
- Fix
- The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Equipment · NHTSA 17V758000
- Problem
- Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment · NHTSA 17V238000
- Problem
- Thor Motor Coach (TMC) is recalling certain 2017 Palazzo 36.1 and 36.3 motorhomes. The Federal certification label on these vehicles indicates an incorrect front tire rim size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- If the front rim is replaced based on the incorrect label information, it can cause an unsafe driving condition, increasing the risk of a crash.
- Fix
- TMC will notify owners and will provide corrected replacement labels, free of charge. The recall began on June 2, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000133.
Equipment · NHTSA 17V634000
- Problem
- Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
- Risk
- If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
- Fix
- TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
2017 Thor Palazzo complaints and service bulletins
Owners filed 2 complaints with NHTSA about the 2017 Thor Palazzo. Thor has issued at least 2 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Equipment (2)
NHTSA defect investigations covering the 2017 Thor Palazzo
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Trimark 060-1650 Door Latch Failures
What people reported
Owners have filed 2 complaints with NHTSA about the 2017 Thor Palazzo. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“WE PURCHASED A 2017 THOR PALAZZO 36.1 MOTOR HOME IN JAN 2017. SAW THAT A TRIM RING WAS PUT ON THE FLOOR OF THE REAR BATH. WE ASSUMED THIS WAS FOR ACCESS TO THE REAR DIESEL ENGINE. WE DISCOVERED THAT ALTHOUGH THE TRIM RING WAS SCREWED DOWN NO ACCESS TO THE DIESEL ENGINE WAS CUT OUT.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11185668
“LOCKING MECHANISM ON ENTRY DOOR STUCK IN LOCKED POSITION. I HAD TO GO TO DEALER AND HAVE SERVICE DEPARTMENT OPEN THE DOOR. PASSENGERS MAY NOT BE ABLE TO EXIT IN AN EMERGENCY. VEHICLE WAS STATIONARY.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11110475
Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.
Check your Palazzo by VIN
Not every 2017 Thor Palazzo is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Thor dealer.