2016 Thor Palazzo recalls (4)
4 NHTSA safety recalls cover the 2016 Thor Palazzo. Owners have filed 5 complaints with NHTSA about this model year. Every recall repair is free at any Thor dealer.
Is yours affected? Recalls cover ranges of VINs, not every 2016 Thor Palazzo. Check your Palazzo by VIN and confirm open recalls at NHTSA.gov.
Every 2016 Thor Palazzo recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Equipment · NHTSA 17V758000
- Problem
- Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility · NHTSA 17V555000
- Problem
- Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
- Risk
- If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
- Fix
- TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility · NHTSA 17V096000
- Problem
- Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
- Risk
- If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
- Fix
- TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
Suspension · NHTSA 16V468000
- Problem
- Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
- Risk
- If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
- Fix
- TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at DTNA.Warranty.Campaigns@Daimler.com to locate a service center. TMC's number for this recall is RC000117.
2016 Thor Palazzo complaints and service bulletins
Owners filed 5 complaints with NHTSA about the 2016 Thor Palazzo, reporting 2 injuries. Thor has issued at least 2 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Equipment (2)
What people reported
Owners have filed 5 complaints with NHTSA about the 2016 Thor Palazzo. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
- Injury reported
“ON APRIL 5, 2016, AS WE WERE DRIVING IN SOUTH CAROLINA, ON A DIVIDED HIGHWAY AT ABOUT 65 MPH, WHEN WITH NO WARNING, WITH NO WARNING, THE OVERHEAD CABINET DIRECTLY OVER OUR HEADS CAME CRASHING DOWN ON US. IT HIT ME ON THE HEAD AND SHOULDER, AND HIT MY HUSBAND, JEFF, ON HIS ARM AND HAND.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10874059
“A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11434779
“THE VEHICLE WAS STATIONARY WHEN I FOUND THE DOUBLE PANE WINDOW COMING APART. IF I HAD BEEN DRIVING DOWN THE ROAD OR HIGHWAY THE GLASS WOULD HAVE CAME OFF INTO ON COMING TRAFFIC OR HIT A CAR BEHIND ME. THE WINDOWS ARE MADE BY HERH WINDOWS. I BELIEVE ANOTHER COMPANY HAS BOUGHT THEM OUT NOW.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11360961
“WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11311742
“THE WOOD FLOORS IN THE CARGO BAYS OF MY CLASS 'A' MOTORHOME WERE NOT SEALED DURING MANUFACTURING, WHICH ALLOWED WATER TO ENTER THE BAYS AND ROTTING THE WOOD FLOORS.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11149573
Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.
Check your Palazzo by VIN
Not every 2016 Thor Palazzo is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Thor dealer.