Vehicle safety recalls · NHTSA

2020 Thor Motor Coach Palazzo recalls (3)

3 NHTSA safety recalls cover the 2020 Thor Motor Coach Palazzo. Owners have filed 3 complaints with NHTSA about this model year. Every recall repair is free at any Thor Motor Coach dealer.

3recalls

3owner complaints

1+service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2020 Thor Motor Coach Palazzo. Check your Palazzo by VIN and confirm open recalls at NHTSA.gov.

Every 2020 Thor Motor Coach Palazzo recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 23V113000
Feb 23, 2023Equipment:Recreational Vehicle/Trailer
Problem
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Risk
A detached bracket can become a road hazard, increasing the risk of a crash.
Fix
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Full recall details for 23V113000 →
Tires · NHTSA 20V559000
Sep 15, 2020Tires:Valve
Problem
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Risk
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Full recall details for 20V559000 →
Equipment · NHTSA 19V504000
Jun 30, 2019Equipment:Recreational Vehicle/Trailer
Problem
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk
Unexpected movement of the slide-out room can increase the risk of a injury.
Fix
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Full recall details for 19V504000 →

2020 Thor Motor Coach Palazzo complaints and service bulletins

Owners filed 3 complaints with NHTSA about the 2020 Thor Motor Coach Palazzo. Thor Motor Coach has issued at least 1 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

Electrical System1
Exterior Lighting1
Service Brakes1
Service Brakes, Air1
Structure1

Service bulletins by component

Equipment (1)

Public reports · not verified

What people reported

Owners have filed 3 complaints with NHTSA about the 2020 Thor Motor Coach Palazzo. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

“The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug.”
2020 THOR MOTOR COACH PALAZZOSep 18, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11615219
“The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV.”
2020 THOR MOTOR COACH PALAZZOFeb 21, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11508333
“The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage.”
2020 THOR MOTOR COACH PALAZZOSep 28, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11434764

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your Palazzo by VIN

Not every 2020 Thor Motor Coach Palazzo is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Thor Motor Coach dealer.

Run a free VIN recall check →

Other Thor Motor Coach Palazzo model years

← 2019 Thor Motor Coach Palazzo · 2021 Thor Motor Coach Palazzo →

All Thor Motor Coach Palazzo recalls, every model year

2020 Thor Motor Coach Palazzo recalls (3)

3 NHTSA safety recalls cover the 2020 Thor Motor Coach Palazzo. Owners have filed 3 complaints with NHTSA about this model year. Every recall repair is free at any Thor Motor Coach dealer.

3recalls

3owner complaints

1+service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2020 Thor Motor Coach Palazzo. Check your Palazzo by VIN and confirm open recalls at NHTSA.gov.

Every 2020 Thor Motor Coach Palazzo recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 23V113000

Feb 23, 2023Equipment:Recreational Vehicle/Trailer

Problem: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Risk: A detached bracket can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Full recall details for 23V113000 →

Tires · NHTSA 20V559000

Sep 15, 2020Tires:Valve

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Full recall details for 20V559000 →

Equipment · NHTSA 19V504000

Jun 30, 2019Equipment:Recreational Vehicle/Trailer

Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk: Unexpected movement of the slide-out room can increase the risk of a injury.
Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Full recall details for 19V504000 →

2020 Thor Motor Coach Palazzo complaints and service bulletins

Most-reported components

Electrical System1

Exterior Lighting1

Service Brakes1

Service Brakes, Air1

Structure1

Service bulletins by component

Equipment (1)

What people reported

Owners have filed 3 complaints with NHTSA about the 2020 Thor Motor Coach Palazzo. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

“The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug.”

2020 THOR MOTOR COACH PALAZZOSep 18, 2024

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11615219

“The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV.”

2020 THOR MOTOR COACH PALAZZOFeb 21, 2023

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11508333

“The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage.”

2020 THOR MOTOR COACH PALAZZOSep 28, 2021

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11434764

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.