What Ram 4500 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ram 4500 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2026 | 0 | 0 | 0 | 0 | 0 | 179 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 261 |
| 2024 | 1 | 1 | 0 | 1 | 0 | 226 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 294 |
| 2022 | 3 | 0 | 0 | 0 | 0 | 476 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 445 |
| 2020 | 4 | 0 | 0 | 0 | 0 | 569 |
| 2019 | 6 | 0 | 0 | 0 | 0 | 603 |
| 2018 | 9 | 0 | 0 | 0 | 0 | 374 |
| 2017 | 5 | 2 | 0 | 3 | 0 | 327 |
| 2016 | 1 | 0 | 0 | 0 | 0 | 384 |
| 2015 | 7 | 1 | 2 | 0 | 0 | 399 |
| 2014 | 8 | 0 | 1 | 0 | 0 | 431 |
| 2013 | 3 | 0 | 0 | 0 | 0 | 417 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 0 |
The vehicle systems named most often in Ram 4500 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
We purchased this vehicle as a cab and chassis and took it to a professional outfitter to have a service Knapheide box added. The box was equipped with incorporated locks. We had an issue with a check engine light and took the vehicle to the dealership since it was still with in warranty. The dealer scanned the truck and stated that there is a P1400 code showing illegal tuning and would void the warranty. Come to find out this code was due to the outfitter installing the box and flashing the computer for the locks. This should not be an issue that voids a warranty when a professional outfitter installs the box directly from the dealer.
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle has an active recall open on it (confirmed by local dealership, NHTSA webform, and directly with Ram/Stellantis) that was opened in 2024 and currently has no remedy available. The vehicles brake HCU fails causing loss of ABS/brake control, this unit has actively began alerting of intermittent ABS failures while in operation. We have pulled this vehicle out of service due to safety concerns. Upon contacting Ram there is no timeline for a remedy, and there is no temporary remedy available. Our sole option is to pay for a repair out of pocket and if/when the recall remedy becomes available we can apply for reimbursement.
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the message to "Check ABS" was displayed with an abnormal beeping sound. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer driven due to safety concerns.
Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed. The contact attempted to activate the windshield wipers several times, but the windshield wipers stopped operating. The contact pulled over and waited out the rainstorm. The rain had not stopped, and the contact drove to a filling station, checked the electrical fuse for the windshield wipers, and then replaced the fuse. The contact stated that the wipers started to function, but only at the highest speed. The contact attempted to slow the windshield wipers, but when the wiper speed co…
The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless c
Exhaust Gas Temperature (EGT) Sensor Water Intrusion âs VIN MUST be listed in VIP or your RSU VIN list. NOTE: This bulletin applies to â The Vehicle MUST be built on or before February 16, 2026 (MDH North America, Enlarged 0216XX). Europe, Middle East & â The vehicle MUST be equipped with a 6.7L I6 Cummins Turbo Africa, and India & Asia Diesel Engine (Sales Codes ETM or ETN). Pacific markets. CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): â P2482-00 - Exhaust Gas Tem
AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor(68002441AC). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains functional, the dealer should order the new Air Cleaner Assembly PN(68137142AD) and reuse the existing MAF Sensor(68002441AC) from the failed assembly. 3. If both the Air Cleaner Assembly and the MAF Sensor have failed, the dealer should order both the New Air Cleaner Assembly(68137142AD) and the MAF Se
SENSOR Exhaust Temperature If this sensor is being replaced due to an early-life P242B pending fault code, clear the fault code and perform the Powertrain Verification Test. Only replace the sensor if P242B returns as an active fault code.
Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): â B2204-87 - Ecu Configuration Mismatch-Missing Message. Customers may comment on the following: â Odometer is blinking while ignition is on. This bulletin involves inspecting and possibly reprogramming the VSIM with the latest available software.
Exhaust Gas Temperature (EGT) Sensor Water Intrusion CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): â P2482-00 - Exhaust Gas Temperature Sensor Circuit High - Bank 1 Sensor 5. Customers may also comment on the following: â Soot load is too high and power derate occurs due to regen being disabled. This bulletin involves replacing the EGT sensors.
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Trailer Tow pages- Distorted/glitchy display prior to startâup animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio
Engine Overheat Customers may comment on the following: SYMPTOM: â Vehicle overheating. â Temperature gauge is reading hot. â Overheat symbol is illuminated in Instrument Panel Cluster (IPC). This bulletin involves inspecting the thermostat housing part number and, if necessary, replacing the thermostat.
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
MODULE - A/C AND HEATER
RADIATOR - ENGINE COOLING
RADIATOR - ENGINE COOLING
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously b
The Office of Defect Investigations (ODI) has received 82 complaints alleging loss of motive power due to an internal transmission failure of the K1 snap ring in model year 2022 Ram 3500, 4500, and 5500 vehicles. Of these complaints, 16 describe a complete loss of motive power at speeds greater than 25 miles per hour, without the ability for the vehicle to resume normal operation. The subject vehicles can be up-fit as an ambulance and other emergency response vehicle or may be heavily loaded whe
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pu
On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering assist, 3) loss of foundation brakes, 4) unintended air bag deployment and 5) engine/cab fires from combustible fluids striking hot exhaust components. The VOQs involved model year (MY) 2
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to det
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2013–2027, owners most often name: engine, power train, service brakes. 47 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
