Every 2019 Peterbilt 389 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Steering · NHTSA 22V277000
Apr 25, 2022Steering:Critical Fasteners
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
- Risk
- Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
- Fix
- Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Full recall details for 22V277000 →Service Brakes, Air · NHTSA 21V906000
Nov 19, 2021Service Brakes, Air
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
- Risk
- Unintended vehicle movement can increase the risk of a crash or injury.
- Fix
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.
Full recall details for 21V906000 →Electronic Stability Control (Esc) · NHTSA 20V199000
Jun 4, 2020Electronic Stability Control (Esc)
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- Risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- Fix
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Full recall details for 20V199000 →Electrical System · NHTSA 20V130000
Apr 3, 2020Electrical System:12v/24v/48v Battery:Cables
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
- Risk
- An electrical short circuit can increase the risk of a fire.
- Fix
- PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Full recall details for 20V130000 →Power Train · NHTSA 18V931000
Dec 21, 2018Power Train:Clutch Assembly
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
- Risk
- Unintended movement of a vehicle can increase the risk of a crash.
- Fix
- PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
Full recall details for 18V931000 →Engine and Engine Cooling · NHTSA 18V657000
Sep 21, 2018Engine and Engine Cooling:Engine:Diesel
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
- Risk
- If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
- Fix
- Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
Full recall details for 18V657000 →
2019 Peterbilt 389 complaints and service bulletins
Owners filed 3 complaints with NHTSA about the 2019 Peterbilt 389. Peterbilt has issued at least 54 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Steering3
- Structure1
- Tires1
- Unknown Or Other1
Service bulletins by component
- Electrical System (13)
- Equipment (11)
- Engine (10)
- Engine and Engine Cooling (9)
- Power Train (8)
- Equipment Adaptive/Mobility (5)
Read Peterbilt 389 owner complaints and bulletins, every year
What people reported
Owners have filed 3 complaints with NHTSA about the 2019 Peterbilt 389. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed.”
2019 PETERBILT 389Mar 9, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11455852
“WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT.”
2019 PETERBILT 389Feb 15, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11309417
“I PURCHASED A 2019 PETERBILT TRUCK IN MAY OF 2018. THE FRONT LEFT STEER TIRE FAILED ON JUNE 18,2018 AT HIGHWAY SPEEDS. RAPID AIR PRESSURE LOSS, AND HAVING TO TAKE EMERGENCY EVASIVE ACTION. THE TIRE HAD ONLY 10,580 MILES. I CHOCKED IT UP TO THE POSSIBILITY OF A ROAD HAZARD, AND LEFT IT AT THAT.”
2019 PETERBILT 389Oct 11, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11139855
Check your 389 by VIN
Not every 2019 Peterbilt 389 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Peterbilt dealer.
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