Vehicle safety recalls · NHTSA

2017 Peterbilt 389 recalls (7)

7 NHTSA safety recalls cover the 2017 Peterbilt 389. Owners have filed 1 complaints with NHTSA about this model year. Every recall repair is free at any Peterbilt dealer.

7recalls

1owner complaints

56+service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2017 Peterbilt 389. Check your 389 by VIN and confirm open recalls at NHTSA.gov.

Every 2017 Peterbilt 389 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Electronic Stability Control (Esc) · NHTSA 20V199000
Jun 4, 2020Electronic Stability Control (Esc)
Problem
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Fix
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Full recall details for 20V199000 →
Electrical System · NHTSA 20V130000
Apr 3, 2020Electrical System:12v/24v/48v Battery:Cables
Problem
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Risk
An electrical short circuit can increase the risk of a fire.
Fix
PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Full recall details for 20V130000 →
Engine and Engine Cooling · NHTSA 18V657000
Sep 21, 2018Engine and Engine Cooling:Engine:Diesel
Problem
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Fix
Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
Full recall details for 18V657000 →
Fuel System, Diesel · NHTSA 17V443000
Jul 13, 2017Fuel System, Diesel
Problem
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Fix
Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
Full recall details for 17V443000 →
Electrical System · NHTSA 16V426000
Oct 6, 2016Electrical System:Ignition:Module
Problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
Risk
An engine stall can increase the risk of a crash.
Fix
Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).
Full recall details for 16V426000 →
Exterior Lighting · NHTSA 16V872000
May 12, 2016Exterior Lighting:Brake Lights:Switch
Problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
Fix
PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.
Full recall details for 16V872000 →
Tires · NHTSA 16V803000
Apr 11, 2016Tires
Problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth K370, T270, T370, T440, T660, T800 trucks manufactured February 2, 2016, to October 13, 2016, and Peterbilt 330, 337, 348, 367, 389, 567, and 579 trucks manufactured March 7, 2016, to October 5, 2016. The affected vehicles are equipped with certain Goodyear LHS Load Range G tires, size 295/75R22.5 G399A, that due to incomplete adhesion, have a tire tread that may partially separate.
Risk
A partial tread separation may increase the risk of a crash.
Fix
Goodyear will notify the owners of the affected Peterbilt and Kenworth vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1016G (PB) (Peterbilt), and 16KWC (Kenworth).
Full recall details for 16V803000 →

2017 Peterbilt 389 complaints and service bulletins

Owners filed 1 complaints with NHTSA about the 2017 Peterbilt 389. Peterbilt has issued at least 56 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

Electrical System1
Power Train1

Service bulletins by component

Electrical System (15)
Engine and Engine Cooling (12)
Engine (10)
Equipment (9)
Power Train (6)
Equipment Adaptive/Mobility (5)

Read Peterbilt 389 owner complaints and bulletins, every year

Public reports · not verified

What people reported

Owners have filed 1 complaints with NHTSA about the 2017 Peterbilt 389. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

“HEAT FROM THE NEW DEF REQUIREMENTS ARE CAUSING PROBLEMS. THE HEAT OFF OF THE DEF SYSTEM STAYS TRAPPED UNDER THE VEHICLE. WHICH IS CAUSING EARLY WEAR ON ELECTRICAL HARNESSES ALONG WITH AXLE SEALS. I'VE REPLACED 3 WHEEL SEALS AND 2 FRONT DIFFERENTIAL SEALS. THE DEF HARNESS HAS FAILED TWICE NOW.”
2017 PETERBILT 389Feb 20, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11181438

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your 389 by VIN

Not every 2017 Peterbilt 389 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Peterbilt dealer.

Run a free VIN recall check →

Other Peterbilt 389 model years

← 2016 Peterbilt 389 · 2018 Peterbilt 389 →

All Peterbilt 389 recalls, every model year

2017 Peterbilt 389 recalls (7)

7 NHTSA safety recalls cover the 2017 Peterbilt 389. Owners have filed 1 complaints with NHTSA about this model year. Every recall repair is free at any Peterbilt dealer.

7recalls

1owner complaints

56+service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2017 Peterbilt 389. Check your 389 by VIN and confirm open recalls at NHTSA.gov.

Every 2017 Peterbilt 389 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Electronic Stability Control (Esc) · NHTSA 20V199000

Jun 4, 2020Electronic Stability Control (Esc)

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Fix: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Full recall details for 20V199000 →

Electrical System · NHTSA 20V130000

Apr 3, 2020Electrical System:12v/24v/48v Battery:Cables

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

Full recall details for 20V130000 →

Engine and Engine Cooling · NHTSA 18V657000

Sep 21, 2018Engine and Engine Cooling:Engine:Diesel

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Fix: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

Full recall details for 18V657000 →

Fuel System, Diesel · NHTSA 17V443000

Jul 13, 2017Fuel System, Diesel

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.

Full recall details for 17V443000 →

Electrical System · NHTSA 16V426000

Oct 6, 2016Electrical System:Ignition:Module

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
Risk: An engine stall can increase the risk of a crash.
Fix: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).

Full recall details for 16V426000 →

Exterior Lighting · NHTSA 16V872000

May 12, 2016Exterior Lighting:Brake Lights:Switch

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
Fix: PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.

Full recall details for 16V872000 →

Tires · NHTSA 16V803000

Apr 11, 2016Tires

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth K370, T270, T370, T440, T660, T800 trucks manufactured February 2, 2016, to October 13, 2016, and Peterbilt 330, 337, 348, 367, 389, 567, and 579 trucks manufactured March 7, 2016, to October 5, 2016. The affected vehicles are equipped with certain Goodyear LHS Load Range G tires, size 295/75R22.5 G399A, that due to incomplete adhesion, have a tire tread that may partially separate.
Risk: A partial tread separation may increase the risk of a crash.
Fix: Goodyear will notify the owners of the affected Peterbilt and Kenworth vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1016G (PB) (Peterbilt), and 16KWC (Kenworth).

Full recall details for 16V803000 →

2017 Peterbilt 389 complaints and service bulletins

Most-reported components

Electrical System1

Power Train1

Service bulletins by component

Electrical System (15)

Engine and Engine Cooling (12)

Engine (10)

Equipment (9)

Power Train (6)

Equipment Adaptive/Mobility (5)

What people reported

Owners have filed 1 complaints with NHTSA about the 2017 Peterbilt 389. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

“HEAT FROM THE NEW DEF REQUIREMENTS ARE CAUSING PROBLEMS. THE HEAT OFF OF THE DEF SYSTEM STAYS TRAPPED UNDER THE VEHICLE. WHICH IS CAUSING EARLY WEAR ON ELECTRICAL HARNESSES ALONG WITH AXLE SEALS. I'VE REPLACED 3 WHEEL SEALS AND 2 FRONT DIFFERENTIAL SEALS. THE DEF HARNESS HAS FAILED TWICE NOW.”

2017 PETERBILT 389Feb 20, 2019

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11181438

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.