2018 Mercedes-Benz CLS recalls (1)
1 NHTSA safety recall covers the 2018 Mercedes-Benz CLS. Every recall repair is free at any Mercedes-Benz dealer.
Is yours affected? Recalls cover ranges of VINs, not every 2018 Mercedes-Benz CLS. Check your CLS by VIN and confirm open recalls at NHTSA.gov.
Every 2018 Mercedes-Benz CLS recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electrical System · NHTSA 21V058000
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Fix
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
2018 Mercedes-Benz CLS complaints and service bulletins
Mercedes-Benz has issued at least 68 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Power Train (24)
- Electrical System (20)
- Exterior Lighting (11)
- Engine and Engine Cooling (6)
- Structure (4)
- Unknown Or Other (3)
Read Mercedes-Benz CLS owner complaints and bulletins, every year
NHTSA defect investigations covering the 2018 Mercedes-Benz CLS
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Check your CLS by VIN
Not every 2018 Mercedes-Benz CLS is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mercedes-Benz dealer.