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Vehicle safety recalls · NHTSA

2011 Mci E4500 recalls (4)

4 NHTSA safety recalls cover the 2011 Mci E4500. Every recall repair is free at any Mci dealer.

4recalls
0owner complaints
17+service bulletins
0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2011 Mci E4500. Check your E4500 by VIN and confirm open recalls at NHTSA.gov.

Every 2011 Mci E4500 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

  • Structure · NHTSA 25V853000

    Oct 12, 2025Structure:Body:Door
    Problem
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Risk
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Fix
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
    Full recall details for 25V853000 →

  • Steering · NHTSA 19V027000

    Jul 1, 2019Steering:Hydraulic Power Assist System
    Problem
    Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
    Risk
    Loss of steering control may increase the risk of a crash.
    Fix
    MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
    Full recall details for 19V027000 →

  • Seat Belts · NHTSA 14V172000

    Apr 4, 2014Seat Belts:Front:Anchorage
    Problem
    Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
    Risk
    In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
    Fix
    MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
    Full recall details for 14V172000 →

  • Electronic Stability Control (Esc) · NHTSA 11V524000

    Oct 26, 2011Electronic Stability Control (Esc)
    Problem
    MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
    Risk
    IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
    Fix
    MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
    Full recall details for 11V524000 →

2011 Mci E4500 complaints and service bulletins

Mci has issued at least 17 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Service bulletins by component

  • Engine and Engine Cooling (4)
  • Power Train (3)
  • Engine (2)
  • Equipment Adaptive/Mobility (2)
  • Service Brakes, Hydraulic (2)
  • Steering (2)

Read Mci E4500 owner complaints and bulletins, every year

NHTSA defect investigations covering the 2011 Mci E4500

NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.

  • MCI Drive Shaft Safety Loop Failures
    EA12007Opened Sep 13, 2012Closed Dec 3, 2015

Check your E4500 by VIN

Not every 2011 Mci E4500 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mci dealer.

Run a free VIN recall check →

Other Mci E4500 model years

← 2010 Mci E4500 · 2012 Mci E4500 →

All Mci E4500 recalls, every model year