Every 2011 Mazda CX-9 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 19V782000
Oct 31, 2019Air Bags:Frontal:Passenger Side:Inflator ModuleDo not drive
- Problem
- Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Fix
- Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Full recall details for 19V782000 →Air Bags · NHTSA 18V717000
Dec 10, 2018Air Bags:Frontal:Passenger Side:Inflator ModuleDo not drive
- Problem
- Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A."
Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B."
Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Fix
- Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Full recall details for 18V717000 →Air Bags · NHTSA 17V429000
Jun 29, 2017Air Bags:Frontal:Passenger Side:Inflator ModuleDo not drive
- Problem
- Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Fix
- Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Full recall details for 17V429000 →Suspension · NHTSA 15V451000
Jul 20, 2015Suspension:Front:Control Arm:Lower Ball Joint
- Problem
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
- Risk
- Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
- Fix
- Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
Full recall details for 15V451000 →
2011 Mazda CX-9 complaints and service bulletins
Owners filed 170 complaints with NHTSA about the 2011 Mazda CX-9, reporting 7 crashes, 3 fires, 2 injuries. Mazda has issued at least 296 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Service Brakes97
- Power Train26
- Air Bags22
- Engine15
- Suspension8
- Electrical System5
Service bulletins by component
- Equipment (102)
- Electrical System (56)
- Engine and Engine Cooling (28)
- Engine (22)
- Equipment Adaptive/Mobility (17)
- Structure (17)
Read Mazda CX-9 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2011 Mazda CX-9
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Inadvertent Curtain Air Bag Deployment
PE19006Opened May 2, 2019Closed Jan 15, 2021
- Lower ball joint separation
PE15022Opened Jun 9, 2015Closed Aug 20, 2015
- Brake Booster Failure
PE14005Opened Feb 10, 2014Closed Jun 26, 2014
Public reports · not verifiedWhat people reported
Owners have filed 170 complaints with NHTSA about the 2011 Mazda CX-9. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“The contact owns a 2011 Mazda CX-9. The contact stated that while attempting to park the vehicle at a slow speed in the driveway, the vehicle suddenly experienced unintended acceleration, lurched forward, and crashed into a tree before coming to a stop.”
2011 MAZDA CX-9Aug 1, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11677734
Crash
“THE CONTACT OWNS A 2011 MAZDA CX9. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 13 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS HARDER THAN USUAL TO DEPRESS. AS A RESULT, THE DRIVER REAR ENDED THE VEHICLE IN FRONT CAUSING A FIVE VEHICLE COLLISION AT A TRAFFIC LIGHT.”
2011 MAZDA CX-9Jan 2, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11296688
Injury reportedCrash
“I OWN A 2011 MAZDA CX-9. ANOTHER VEHICLE CRASHED HEAD ON INTO MY VEHICLE WHILE IT WAS IDLING STOPED AT A STOP SIGN WHEN IMPACT ACCURSED . THE AIR BAGS FAILED TO DEPLOY AND BOTH FRONT PASSENGER SEAT BELTS DID NOT RETRACT. THERE WERE INJURIES AND A POLICE REPORT WAS FILED.”
2011 MAZDA CX-9Jun 30, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10731151
Crash
“THE CONTACT OWNS A 2011 MAZDA CX-9. ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE WHILE IT WAS IDLING. THE AIR BAGS FAILED TO DEPLOY AND BOTH FRONT PASSENGER SEAT BELTS DID NOT RETRACT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED.”
2011 MAZDA CX-9Jun 26, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10730647
Crash
“THE BRAKES DID NOT RESPOND TO TYPICAL PRESSURE REQUIRED TO STOP... WHEN I PUSHED HARDER ON THE BRAKE PEDAL IT FELT LIKE THE BRAKES WERE STARTING TO ENGAGE, HOWEVER I COULD NOT GET THEM TO FULLY ENGAGE AND STOP IN TIME TO AVOID REAR ENDING THE VEHICLE IN FRONT OF ME.”
2011 MAZDA CX-9Jun 8, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10724159
Check your CX-9 by VIN
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