What Honda Passport owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Honda Passport safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2026 | 63 | 0 | 0 | 0 | 0 | 8 |
| 2025 | 40 | 0 | 0 | 0 | 0 | 18 |
| 2024 | 17 | 2 | 0 | 2 | 0 | 32 |
| 2023 | 39 | 3 | 0 | 7 | 0 | 77 |
| 2022 | 62 | 1 | 0 | 2 | 0 | 84 |
| 2021 | 142 | 10 | 0 | 3 | 0 | 93 |
| 2020 | 102 | 1 | 0 | 0 | 0 | 121 |
| 2019 | 278 | 7 | 0 | 5 | 0 | 183 |
The vehicle systems named most often in Honda Passport complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The improperly designed or manufactured MOST coaxial cable can deform its terminals. This leads to intermittent connection losses between the audio display unit and the vehicle cable connector. If connection loss lasts for more than 20 seconds while the vehicle is in reverse, the rearview camera image fails to display. This increases the risk of a crash or injury. Honda issued a recall notice to replace with a new harness. The replacement did not fix the underlying problem. Our vehicle was ârepairedâ under the recall but the problem persisted. We were told by our local Honda dealership that we would need to replace the entire AV system to remediate the issue. We paid to have that work do…
Vehicle Information: 2025 Honda Passport (Purchased in 2024, approximately 44,000 miles)Safety Defect Summary:The vehicle experienced a sudden and dangerous failure to restart during an Auto Idle-Stop event. While stopped at a traffic intersection, the Auto Idle-Stop system engaged and shut off the engine normally. However, when I lifted my foot off the brake pedal to accelerate, the vehicle failed to restart, completely stalled, and left me stranded in live traffic. The dashboard displayed error messages, and the vehicle required a mechanical inspection confirming a premature starter motor failure.Safety Risk & Hazard:This defect presents an immediate safety hazard. The engine stalling unex…
Automobile warnings include: "Audio is Turned OFF" "Network Communication Lost" "MOST Net Off" Loss of all audio, screen, and backup camera. Most common when starting the car or hitting imperfections along any roadway. I need all audio, screens, and backup cameras functioning completely and predictably to ensure safe driving. Vehicle was recalled twice already for MOST cable and audio defects. Dealership refused to investigate related issues on XXX. No follow-up after a call placed to Honda Automobile Customer Service line [XXX] on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
72K miles on vehicle and twice it has shutdown the transmission and shifted into neutral, both events occurred at highway speeds. I believe the transmission control module is defective and I can no longer trust this vehicle on open roads or merge lanes which leave no room for error.
This is the third time that the Auto Idle Engine has caused an issue while driving. If I attempt to turn the system off at a stop light it will automatically force my car into neutral and will not allow me to put my car back into drive. I have to turn the car off completely which it also does NOT allow easily and takes several attempts while Iâm sitting in the middle of the road with my hazards on and praying I donât get rear ended! Once I finally get the car to turn off it then allows me to restart and drive again. This should not be happening and is very unsafe yet when I took it into Honda they couldnât replicate the issue so they said they couldnât fix it even though it is a very…
My 2021 Honda Passport experiences a sudden, complete failure of the digital instrument cluster and infotainment screen while driving. The dashboard controls go pitch black without warning, resulting in an immediate and dangerous loss of the speedometer, critical vehicle safety warnings, and the federally mandated rearview backup camera. The system stays dark for 3 to 4 minutes before attempting a forced system reboot. This matches the exact failure mode of NHTSA Recall 23V-431 (MOST Bus Network Connectors). However, both the dealership and American Honda Corporate refuse to cover the repair, stating my specific VIN is excluded from the current recall footprint. This is a severe, active driv…
The contact owns a 2019 Honda Passport. The contact stated that due to prolonged sunlight exposure, the interior foam fabric of the driverâs and passengerâs side sun visors were warped and swollen. The swelling caused the interior parts of the sun visors to poke through the exterior fabric coverings, creating a bulge that obstructed the view while driving. Additionally, the interior plastic housing had separated. The sun visors failed to stay in place and flapped around loosely, striking the driverâs head while driving. The manufacturer was notified of the failure. The vehicle was taken to the dealer and the failure was confirmed. The failure mileage was 54,700.
Vehicle: 2026 Honda Passport VIN: [XXX] Mileage at time of most recent incident: ~16,795 miles Dealer(s): Garcia Honda, Albuquerque, NM (selling dealer); Honda of Santa Fe (servicing dealer) Complaint narrative: I am experiencing recurring electrical system failures and brake-related warning malfunctions in my 2026 Honda Passport that have required three separate repair attempts: [XXX] (RO [XXX]): Auto Stop/Start system shut down unexpectedly. Dealer installed a software update. Vehicle died while driving, [XXX] (RO [XXX]): Vehicle died while driving, with hazard lights inoperative. Diagnostic code U1291 was found, but the dealer could not confirm the underlying fault. [XXX] (RO [XXX], o…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026-2027 Passports with a customer complaint of a noise coming from the exhaust while driving. The noise can be described as rattling, grinding, scraping, whining, humming, buzzing, etc. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026-2027 Passports with a customer complaint of a noise coming from the exhaust while driving. The noise can be described as rattling, grinding, scraping, whining, humming, buzzing, etc. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Odysseys & Ridgelines and 2024-2025 Passports with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Odysseys & Ridgelines and 2024-2025 Passports with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's Android phone is connected via Bluetooth.
Over the Air - System updates contain upgrades that fix operational errors and/or provide a variety of enhancements, which adds new functionality. Information about the various software releases can be found in this document. Use Audio system Version: 8A050-3BM-A015
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026 Passport with a customer complaint of the roof rail component(s) being visibly loose, deformed, warped or mis-set. Deformity or mis-set conditions may also cause wind or flapping noises. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026 Passport with a customer complaint of the roof rail component(s) being visibly loose, deformed, warped or mis-set. Deformity or mis-set conditions may also cause wind or flapping noises. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Service Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while defrost is on high fan speed due to vent duct parts moving and contacting each other when defrost fan speed is on high, making a rattling noise. This condition happens most frequently when ambient temperatures are at or below freezing.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On June 3, 2022, the Oï¬ce of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several ï¬eld reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traï¬c light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6,
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the a
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the a
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2019–2027, owners most often name: forward collision avoidance, electrical system, engine. 743 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
