Vehicle safety recalls · NHTSA

2013 Heartland BIG Country recalls (2)

2 NHTSA safety recalls cover the 2013 Heartland BIG Country. Owners have filed 4 complaints with NHTSA about this model year. Every recall repair is free at any Heartland dealer.

2recalls

4owner complaints

0service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2013 Heartland BIG Country. Check your BIG Country by VIN and confirm open recalls at NHTSA.gov.

Every 2013 Heartland BIG Country recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 15V482000
Jul 30, 2015Equipment:Other:Labels
Problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Full recall details for 15V482000 →
Equipment · NHTSA 13V181000
Jul 5, 2013Equipment
Problem
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Full recall details for 13V181000 →

2013 Heartland BIG Country complaints and service bulletins

Owners filed 4 complaints with NHTSA about the 2013 Heartland BIG Country, reporting 1 fires. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

Tires2
Wheels2
Electrical System1
Structure1
Unknown Or Other1

Public reports · not verified

What people reported

Owners have filed 4 complaints with NHTSA about the 2013 Heartland BIG Country. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

Fire
“THE CONTACT OWNS A 2013 HEARTLAND BIG COUNTRY TRAILER. THE CONTACT STATED THE EXTERIOR AND INTERIOR LIGHTS WERE NOT WORKING PROPERLY. THE CONTACT HIRED A ELECTRICIAN TO DIAGNOSE THE PROBLEM.”
2013 HEARTLAND BIG COUNTRYMar 5, 2014
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10567391
“THE CONTACT OWNS A 2013 HEARTLAND BIG COUNTRY RECREATIONAL VEHICLE EQUIPPED WITH DYNAMIC TIRES, SIZE: 235/80P16. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER TIRE WAS MISSING. THE CONTACT INSPECTED THE TIRE AND FOUND THAT PART OF IT WAS DISINTEGRATED.”
2013 HEARTLAND BIG COUNTRYAug 28, 2017
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11020062
“I WAS PARKED OVER NIGHT AT A CAMPGROUND AND UPON MAKING MY PRE-TRIP INSPECTION, NOTICED SEVERAL BUBBLES ON THE FRONT DRIVER-SIDE RV TIRE. HAD THE TIRE REPLACED AND STARTED OUT LATER THAT AFTERNOON ON MY TRIP.”
2013 HEARTLAND BIG COUNTRYJul 8, 2014
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10608931
“WE WERE NORTH ON INTERSTATE 75 NEAR KNOXVILLE, TENNESSEE TOWING OUR 2013 5 MONTH OLD HEARTLAND BIG COUNTRY RV WITH OUR 2012 FORD F250 SUPER DUTY. A PASSING MOTORIST SIGNALED TO US THAT THE LEFT FRONT TIRE OF THE RV WAS FLAT.”
2013 HEARTLAND BIG COUNTRYAug 14, 2013
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10535375

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your BIG Country by VIN

Not every 2013 Heartland BIG Country is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Heartland dealer.

Run a free VIN recall check →

Other Heartland BIG Country model years

← 2012 Heartland BIG Country · 2014 Heartland BIG Country →

All Heartland BIG Country recalls, every model year

2013 Heartland BIG Country recalls (2)

2 NHTSA safety recalls cover the 2013 Heartland BIG Country. Owners have filed 4 complaints with NHTSA about this model year. Every recall repair is free at any Heartland dealer.

2recalls

4owner complaints

0service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2013 Heartland BIG Country. Check your BIG Country by VIN and confirm open recalls at NHTSA.gov.

Every 2013 Heartland BIG Country recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 15V482000

Jul 30, 2015Equipment:Other:Labels

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Full recall details for 15V482000 →

Equipment · NHTSA 13V181000

Jul 5, 2013Equipment

Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Full recall details for 13V181000 →

What people reported

Owners have filed 4 complaints with NHTSA about the 2013 Heartland BIG Country. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

Fire

“THE CONTACT OWNS A 2013 HEARTLAND BIG COUNTRY TRAILER. THE CONTACT STATED THE EXTERIOR AND INTERIOR LIGHTS WERE NOT WORKING PROPERLY. THE CONTACT HIRED A ELECTRICIAN TO DIAGNOSE THE PROBLEM.”

2013 HEARTLAND BIG COUNTRYMar 5, 2014

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10567391

“THE CONTACT OWNS A 2013 HEARTLAND BIG COUNTRY RECREATIONAL VEHICLE EQUIPPED WITH DYNAMIC TIRES, SIZE: 235/80P16. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER TIRE WAS MISSING. THE CONTACT INSPECTED THE TIRE AND FOUND THAT PART OF IT WAS DISINTEGRATED.”

2013 HEARTLAND BIG COUNTRYAug 28, 2017

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11020062

“I WAS PARKED OVER NIGHT AT A CAMPGROUND AND UPON MAKING MY PRE-TRIP INSPECTION, NOTICED SEVERAL BUBBLES ON THE FRONT DRIVER-SIDE RV TIRE. HAD THE TIRE REPLACED AND STARTED OUT LATER THAT AFTERNOON ON MY TRIP.”

2013 HEARTLAND BIG COUNTRYJul 8, 2014

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10608931

“WE WERE NORTH ON INTERSTATE 75 NEAR KNOXVILLE, TENNESSEE TOWING OUR 2013 5 MONTH OLD HEARTLAND BIG COUNTRY RV WITH OUR 2012 FORD F250 SUPER DUTY. A PASSING MOTORIST SIGNALED TO US THAT THE LEFT FRONT TIRE OF THE RV WAS FLAT.”

2013 HEARTLAND BIG COUNTRYAug 14, 2013

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10535375

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.