If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Source Page by GovInfoNow · govinfonow.com/recall/1249287-heartland-big-country-2014-recall-equipment · Recall date July 5, 2013 · Official notice: NHTSA #13V181000
“HEARTLAND BIG COUNTRY (2014) recall — Equipment.” GovInfoNow, recall dated July 5, 2013. https://govinfonow.com/recall/1249287-heartland-big-country-2014-recall-equipment. Based on NHTSA recall 13V181000 (https://www.nhtsa.gov/recalls?nhtsaId=13V181000).
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
We’ve drafted a message you can send Heartland Recreational Vehicles, LLC to request your refund or repair — edit it as you like.
Subject: Recall 13V181000 — Heartland Recreational Vehicles, LLC HEARTLAND BIG COUNTRY (2014) recall — Equipment Hello, I own a HEARTLAND BIG COUNTRY (2014) recall — Equipment that is covered by recall 13V181000 from Heartland Recreational Vehicles, LLC. The official recall notice states: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
