Vehicle safety recalls · NHTSA

2017 Gem E4 recalls (3)

3 NHTSA safety recalls cover the 2017 Gem E4. Every recall repair is free at any Gem dealer.

3recalls

0owner complaints

28+service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2017 Gem E4. Check your E4 by VIN and confirm open recalls at NHTSA.gov.

Every 2017 Gem E4 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Electrical System · NHTSA 18V484000
Jul 19, 2018Electrical System
Problem
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Risk
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Fix
Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Full recall details for 18V484000 →
Wheels · NHTSA 17V279000
Apr 26, 2017Wheels:Lugs/Nuts/Bolts/Studs
Problem
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Risk
If a wheel separates from the vehicle, it can increase the risk of a crash.
Fix
GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
Full recall details for 17V279000 →
Electrical System · NHTSA 16V884000
Aug 12, 2016Electrical System
Problem
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Risk
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Fix
Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
Full recall details for 16V884000 →

2017 Gem E4 complaints and service bulletins

Gem has issued at least 28 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Service bulletins by component

Electrical System (18)
Equipment (13)
Equipment Adaptive/Mobility (4)
Structure (2)
Engine and Engine Cooling (1)
Exterior Lighting (1)

Read Gem E4 owner complaints and bulletins, every year

Check your E4 by VIN

Not every 2017 Gem E4 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Gem dealer.

Run a free VIN recall check →

Other Gem E4 model years

← 2016 Gem E4

All Gem E4 recalls, every model year

Every 2017 Gem E4 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Electrical System · NHTSA 18V484000

Jul 19, 2018Electrical System

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Risk: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Fix: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.

Full recall details for 18V484000 →

Wheels · NHTSA 17V279000

Apr 26, 2017Wheels:Lugs/Nuts/Bolts/Studs

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Risk: If a wheel separates from the vehicle, it can increase the risk of a crash.
Fix: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.

Full recall details for 17V279000 →

Electrical System · NHTSA 16V884000

Aug 12, 2016Electrical System

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Risk: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Fix: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.

Full recall details for 16V884000 →

2017 Gem E4 complaints and service bulletins

Service bulletins by component

Electrical System (18)

Equipment (13)

Equipment Adaptive/Mobility (4)

Structure (2)

Engine and Engine Cooling (1)

Exterior Lighting (1)