2011 Freightliner Business Class M2 recalls (9)

Every 2011 Freightliner Business Class M2 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

• Exterior Lighting · NHTSA 20V214000

  Apr 14, 2020Exterior Lighting

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk

  The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

  Full recall details for 20V214000 →

• Service Brakes, Air · NHTSA 16V206000

  Dec 4, 2016Service Brakes, Air:Disc:Caliper

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

  Risk

  Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

  Full recall details for 16V206000 →

• Trailer Hitches · NHTSA 15V616000

  Jan 10, 2015Trailer Hitches:Fifth Wheel Assembly

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

  Risk

  If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.

  Full recall details for 15V616000 →

• Power Train · NHTSA 13V634000

  Dec 16, 2013Power Train:Automatic Transmission

  Problem

  Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

  Risk

  The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

  Fix

  DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.

  Full recall details for 13V634000 →

• Equipment · NHTSA 12V405000

  Aug 16, 2012Equipment

  Problem

  Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.

  Risk

  Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.

  Full recall details for 12V405000 →

• Engine and Engine Cooling · NHTSA 12V074000

  Feb 28, 2012Engine and Engine Cooling:Engine:Diesel

  Problem

  DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

  Risk

  A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

  Fix

  DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

  Full recall details for 12V074000 →

• Engine and Engine Cooling · NHTSA 11V605000

  Dec 27, 2011Engine and Engine Cooling:Engine:Diesel

  Problem

  DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.

  Risk

  IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

  Fix

  DTNA WILL NOTIFY OWNERS, AND DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

  Full recall details for 11V605000 →

• Engine and Engine Cooling · NHTSA 11V474000

  Sep 15, 2011Engine and Engine Cooling

  Problem

  DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011- 2012 BUSINESS CLASS M2 AND CORONADO TRUCKS MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

  Risk

  IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

  Fix

  DAIMLER TRUCKS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR DAIMLER TRUCKS AT 1-800-547-0712.

  Full recall details for 11V474000 →

• Trailer Hitches · NHTSA 11V289000

  May 18, 2011Trailer Hitches:Fifth Wheel Assembly

  Problem

  DTNA IS RECALLING CERTAIN MODEL YEAR 2011 BUSINESS CLASS M2, AND CORONADO, MODEL YEAR 2011-2012 CASCADIA VEHICLES EQUIPPED WITH FONTAINE ULTRA LT FIFTH WHEELS AND MANUFACTURED FROM APRIL 7, 2010, THROUGH MARCH 7, 2011. DURING THE COUPLING PROCESS ON VEHICLES EQUIPPED WITH PRE-MODIFICATION FONTAINE ULTRA LT FIFTH WHEELS, IT IS POSSIBLE FOR THE DRIVER TO PARTIALLY CLOSE THE FIFTH WHEEL LOCK, AND IF RELYING ON A TUG TEST (PULL TEST), AND NOT PERFORMING THE REQUIRED VISUAL INSPECTION, THINK THAT THE FIFTH WHEEL LOCK IS PROPERLY COUPLED TO THE TRAILER KING PIN, WHEN IN FACT, IT IS NOT.

  Risk

  IF THE TRACTOR IS NOT FULLY CONNECTED TO THE TRAILER, THE TRAILER MAY DISENGAGE WHILE IN USE, INCREASING THE RISK OF A CRASH.

  Fix

  FONTAINE NOTIFIED OWNERS IN FEBRUARY 2011, AND IS HANDLING THE REMEDY FOR THIS CAMPAIGN. FONTAINE IS IN THE PROCESS OF RETROFITTING ALL AFFECTED VEHICLES, FREE OF CHARGE. OWNERS MAY CONTACT FONTAINE AT 1-800-874-9780 OR DTNA AT 1-800-547-0712.

  Full recall details for 11V289000 →

2011 Freightliner Business Class M2 complaints and service bulletins

Freightliner has issued at least 578 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Service bulletins by component

• Equipment (245)
• Engine and Engine Cooling (171)
• Electrical System (73)
• Fuel System, Gasoline (69)
• Engine (58)
• Fuel System, Diesel (47)

Read Freightliner Business Class M2 owner complaints and bulletins, every year

Other Freightliner Business Class M2 model years

← 2010 Freightliner Business Class M2 · 2012 Freightliner Business Class M2 →

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All Freightliner Business Class M2 recalls, every model year