2012 Cadillac SRX recalls (3)

Every 2012 Cadillac SRX recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

• Suspension · NHTSA 21V473000

  Jun 24, 2021Suspension:RearDo not drive

  Problem

  General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

  Risk

  A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

  Fix

  Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

  Full recall details for 21V473000 →

• Suspension · NHTSA 14V571000

  Sep 19, 2014Suspension:Rear

  Problem

  General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

  Risk

  Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

  Fix

  GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

  Full recall details for 14V571000 →

• Seats · NHTSA 14V447000

  Jul 23, 2014Seats:Front Assembly:Power Adjust

  Problem

  General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

  Risk

  If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

  Fix

  GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

  Full recall details for 14V447000 →

2012 Cadillac SRX complaints and service bulletins

Owners filed 416 complaints with NHTSA about the 2012 Cadillac SRX, reporting 32 crashes, 4 fires, 32 injuries, 2 deaths. Cadillac has issued at least 1,615 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

• Exterior Lighting233
• Service Brakes42
• Suspension41
• Electrical System32
• Unknown Or Other27
• Structure19

Service bulletins by component

• Equipment (691)
• Electrical System (338)
• Engine and Engine Cooling (180)
• Engine (130)
• Power Train (107)
• Equipment Adaptive/Mobility (104)

Read Cadillac SRX owner complaints and bulletins, every year

NHTSA defect investigations covering the 2012 Cadillac SRX

NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.

• Rear Toe Link Adjuster Separation
  PE20019Opened Nov 6, 2020Closed Dec 23, 2021

Other Cadillac SRX model years

← 2011 Cadillac SRX · 2013 Cadillac SRX →

• 2016 (2)
• 2015 (4)
• 2014 (2)
• 2013 (5)
• 2012 (3)
• 2011 (7)
• 2010 (6)
• 2006 (1)
• 2005 (1)
• 2004 (1)

All Cadillac SRX recalls, every model year