Every 2014 Cadillac Escalade recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 21V054000
May 2, 2021Air Bags:Frontal:Passenger Side:Inflator Module
- Problem
- General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A."
Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B."
Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C."
These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Fix
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Full recall details for 21V054000 →Electrical System · NHTSA 14V614000
Jan 10, 2014Electrical System
- Problem
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
- Risk
- If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
- Fix
- GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Full recall details for 14V614000 →
2014 Cadillac Escalade complaints and service bulletins
Owners filed 21 complaints with NHTSA about the 2014 Cadillac Escalade, reporting 4 crashes, 1 fires, 2 injuries. Cadillac has issued at least 1,451 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Electrical System8
- Air Bags5
- Engine3
- Unknown Or Other3
- Vehicle Speed Control3
- Steering2
Service bulletins by component
- Equipment (1,408)
- Electrical System (679)
- Engine and Engine Cooling (389)
- Power Train (321)
- Engine (276)
- Unknown Or Other (206)
Read Cadillac Escalade owner complaints and bulletins, every year
NHTSA defect investigations covering the 2014 Cadillac Escalade
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Public reports · not verifiedWhat people reported
Owners have filed 21 complaints with NHTSA about the 2014 Cadillac Escalade. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired.”
2014 CADILLAC ESCALADENov 15, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11440476
“CAR FRAME CRACKED, WITH NO ACCIDENT, ABOVE THE LEFT FRONT WHEEL. THERE IS 1/4 INCH OF COMPLETE SEPARATION. PLEASE LOOK AT THE PHOTO. CAR IS NO LONGER SAFE TO DRIVE. I DRIVE 2 HOURS A DAY, CITY AND HIGHWAY DRIVING USUALLY WITH MY TWO KIDS.”
2014 CADILLAC ESCALADE HYBRIDFeb 23, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11074586
Fire
“On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .”
2014 CADILLAC ESCALADEJun 28, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11422572
Injury reportedCrash
“THE CONTACT OWNS A 2014 CADILLAC ESCALADE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING CRASHED INTO THE HOUSE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, LEFT KNEE, RIGHT SIDE, AND RIGHT HIP INJURIES THAT REQUIRED MEDICAL ATTENTION.”
2014 CADILLAC ESCALADEMay 24, 2016
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10870580
Injury reportedCrash
“THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE.”
2014 CADILLAC ESCALADEMay 24, 2016
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10870518
Check your Escalade by VIN
Not every 2014 Cadillac Escalade is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Cadillac dealer.
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