Every 2012 Cadillac Escalade recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 21V051000
May 2, 2021Air Bags:Frontal:Passenger Side:Inflator Module
- Problem
- General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A."
These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Fix
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Full recall details for 21V051000 →Air Bags · NHTSA 21V054000
May 2, 2021Air Bags:Frontal:Passenger Side:Inflator Module
- Problem
- General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A."
Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B."
Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C."
These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Fix
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Full recall details for 21V054000 →Electrical System · NHTSA 14V827000
Dec 30, 2014Electrical System:Ignition
- Problem
- General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
- Risk
- If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
- Fix
- GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Full recall details for 14V827000 →
2012 Cadillac Escalade complaints and service bulletins
Owners filed 26 complaints with NHTSA about the 2012 Cadillac Escalade, reporting 3 crashes, 1 injuries. Cadillac has issued at least 1,582 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Electrical System12
- Air Bags4
- Engine4
- Service Brakes4
- Steering3
- Structure3
Service bulletins by component
- Equipment (2,105)
- Electrical System (992)
- Engine and Engine Cooling (494)
- Power Train (442)
- Engine (371)
- Equipment Adaptive/Mobility (298)
Read Cadillac Escalade owner complaints and bulletins, every year
NHTSA defect investigations covering the 2012 Cadillac Escalade
NHTSA’s Office of Defects Investigation lists this model year in 2 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
What people reported
Owners have filed 26 complaints with NHTSA about the 2012 Cadillac Escalade. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“TAKATA RECALL. THE CONTACT OWNS A 2012 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE.”
2012 CADILLAC ESCALADE ESVApr 29, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11414478
Injury reportedCrash
“I HIT AND TOTALED A BLACK MAN CONVERTIBLE I WAS AT FAULT. PLEASE HELP I WAS TEXTING AND DRIVING.”
2012 CADILLAC ESCALADEJul 20, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11340467
“THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE.”
2012 CADILLAC ESCALADE HYBRIDJun 8, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11327738
“DASH PAD LIFTING. WAS ADVISED FROM CADILLAC THAT THE DASH PAD LIFTING COULD POSSIBLY BE COMING FROM THE AIR BAG.”
2012 CADILLAC ESCALADE EXTDec 18, 2012
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10489117
“THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ALL THE WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATED AS THE BRAKE PEDAL SANK INTO THE FLOOR BOARD AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER.”
2012 CADILLAC ESCALADE HYBRIDFeb 24, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10690319
Check your Escalade by VIN
Not every 2012 Cadillac Escalade is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Cadillac dealer.
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