Every 2014 Cadillac CTS recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Power Train · NHTSA 20V038000
Jan 23, 2020Power Train:Driveline:Differential Unit
- Problem
- General Motors LLC (GM) is recalling certain 2014-2015 Cadillac CTS-V Sport vehicles equipped with 3.6L Twin Turbo V6 engines. The roll pins in the rear-axle differential may fracture.
- Risk
- If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.
- Fix
- GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge. The recall began May 1, 2020. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N192279370.
Full recall details for 20V038000 →Seats · NHTSA 18V595000
Jul 9, 2018Seats:Front Assembly:Seat Heater/Cooler
- Problem
- General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
- Risk
- In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
- Fix
- GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
Full recall details for 18V595000 →Seats · NHTSA 14V446000
Jul 23, 2014Seats
- Problem
- General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
- Risk
- A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
- Fix
- GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
Full recall details for 14V446000 →Power Train · NHTSA 14V338000
Jun 19, 2014Power Train:Automatic Transmission
- Problem
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
- Risk
- If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Fix
- GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
Full recall details for 14V338000 →Visibility · NHTSA 14V253000
May 15, 2014Visibility:Windshield Wiper/Washer:Motor
- Problem
- General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
- Risk
- An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.
- Fix
- GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Full recall details for 14V253000 →Electrical System · NHTSA 14V394000
Feb 7, 2014Electrical System:Ignition
- Problem
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- Fix
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Full recall details for 14V394000 →Electrical System · NHTSA 14V614000
Jan 10, 2014Electrical System
- Problem
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
- Risk
- If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
- Fix
- GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Full recall details for 14V614000 →
2014 Cadillac CTS complaints and service bulletins
Owners filed 146 complaints with NHTSA about the 2014 Cadillac CTS, reporting 4 crashes, 5 injuries. Cadillac has issued at least 2,065 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Power Train84
- Suspension17
- Electrical System13
- Steering13
- Unknown Or Other13
- Engine9
Service bulletins by component
- Equipment (990)
- Electrical System (489)
- Engine and Engine Cooling (297)
- Engine (246)
- Power Train (196)
- Equipment Adaptive/Mobility (136)
Read Cadillac CTS owner complaints and bulletins, every year
Public reports · not verifiedWhat people reported
Owners have filed 146 complaints with NHTSA about the 2014 Cadillac CTS. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reportedCrash
“I was hit by a truck while parked with the car on and the airbags weren't deployed the truck hit me going at least 45-60”
2014 CADILLAC CTSApr 8, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11460202
Crash
“THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING. MANAGED TO GET THE CAR BACK TO THE RIGHT AND STOPPED AFTER HITTING THE CURB.”
2014 CADILLAC CTSSep 17, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11256269
Injury reportedCrash
“THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE.”
2014 CADILLAC CTSOct 15, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10782540
Injury reportedCrash
“THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP.”
2014 CADILLAC CTSMar 2, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10691469
Injury reported
“RETURNED HOME IN DRIVEWAY SHUT OFF CAR AND THE DRIVER SEAT AUTOMATICALLY MOVES AS FAR BACK AS THE TRACK WILL ALLOW WELL MY GRAND DAUGHTER WAS IN HER CAR SEAT IN THE REAR BEHIND ME, THE DRIVER AND THE SEAT CRUSHED HER FOOT AND BENT HER FOOT BACK WARDS .”
2014 CADILLAC CTSMay 25, 2014
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10593974
Check your CTS by VIN
Not every 2014 Cadillac CTS is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Cadillac dealer.
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