What Cadillac CTS owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Cadillac CTS safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2019 | 10 | 0 | 0 | 0 | 0 | 829 |
| 2018 | 8 | 1 | 0 | 0 | 0 | 1,089 |
| 2017 | 27 | 1 | 0 | 0 | 0 | 1,395 |
| 2016 | 31 | 0 | 1 | 1 | 0 | 1,577 |
| 2015 | 48 | 2 | 2 | 0 | 0 | 1,781 |
| 2014 | 146 | 4 | 0 | 5 | 0 | 2,064 |
| 2013 | 73 | 10 | 0 | 8 | 0 | 1,657 |
| 2012 | 67 | 6 | 0 | 8 | 0 | 1,554 |
| 2011 | 108 | 11 | 3 | 6 | 0 | 1,511 |
| 2010 | 68 | 2 | 1 | 5 | 0 | 1,445 |
The vehicle systems named most often in Cadillac CTS complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I went to get my car checked at the mechanic because the suspension was making noise. I thought it was the struts which I coudnt change because Cadillac does not make the parts any longer. They found my frame is actually cracked and are charging $3k to fix! They told me to not drive it, imagine how scary it would be if it complete cracks while driving! This is a huge safety concern and upon investigating it looks like Iâm not the only one having the same issue, this needs to be recalled
Dash board message power steering service message hard to steer traction assist light is on.
The contact owns a 2014 Cadillac CTS. The contact stated that the rear axle, rear differential, and another undisclosed warning light were illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 20V038000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,000.
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the message "Caution - Pull Over Immediately - Turn off Engine and Wait to Restart Vehicle" was displayed on the instrument panel. The contact pulled over and followed the instructions, and the vehicle returned to normal operation. The contact could not pull over in time, and the steering wheel seized, and the vehicle became difficult to maneuver. No warning lights were illuminated. The failure reoccurred on several occasions. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not …
The contact owns a 2017 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The service power steering message was displayed. The failure had occurred while the contact was in the middle of traffic. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 45,000.
I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty that I brought from the dealership (F.C Kerbeck and Sons 100 Route 73 in Palmyra N.J. 08065 [XXX]) this was incident occurred XXX Mileage (57874 T…
On April 30,2026 I was pulling into a parking space and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park . The tow truck driver who finally responded was able to lift the rear of the car up to see what was wrong with my car and I was placing it in the back of the he determined the cable for thre gear shifter was broken.
My 2014 Cadillac CTS has been making what sounded like road noise. After another person road in my car that was not in it daily like I was, they told me how loud it really was. After further investigation, my rear differential has gone out at only 80,000 miles. Itâs impossible to drive due to the extreme safety concerns for not only myself but other drivers on the turnpikes and highways.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PI to help diagnose A/C concern
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2019, owners most often name: power train, electrical system, air bags. 586 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
