Every 2020 Cadillac CT5 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Power Train · NHTSA 25V148000
Jun 3, 2025Power Train:Automatic Transmission
- Problem
- General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
- Risk
- Wheel lock-up while driving increases the risk of a crash.
- Fix
- Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
Full recall details for 25V148000 →Exterior Lighting · NHTSA 22V903000
Aug 12, 2022Exterior Lighting:Lighting Control Module:SoftwareOver-the-air fix
- Problem
- General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
- Fix
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Full recall details for 22V903000 →Air Bags · NHTSA 21V611000
May 8, 2021Air Bags:Side/Window:Curtain
- Problem
- General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
- Risk
- Air bags that do not deploy properly can increase the risk of injury in a crash.
- Fix
- Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
Full recall details for 21V611000 →Service Brakes · NHTSA 20V588000
Sep 24, 2020Service Brakes
- Problem
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
- Risk
- If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
- Fix
- GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Full recall details for 20V588000 →
2020 Cadillac CT5 complaints and service bulletins
Owners filed 39 complaints with NHTSA about the 2020 Cadillac CT5, reporting 2 crashes, 2 injuries. Cadillac has issued at least 898 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Power Train15
- Unknown Or Other11
- Electrical System8
- Engine7
- Structure5
- Lane Departure2
Service bulletins by component
- Electrical System (260)
- Equipment (254)
- Engine and Engine Cooling (127)
- Unknown Or Other (121)
- Power Train (89)
- Engine (77)
Read Cadillac CT5 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2020 Cadillac CT5
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
What people reported
Owners have filed 39 complaints with NHTSA about the 2020 Cadillac CT5. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After reading the recall, I am certain that the transmission failed.”
2020 CADILLAC CT5Jan 12, 2026
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11710542
Injury reportedCrash
“I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to connect to my car to provide AT&T internet plan (via Onstar). On 4/22/21 I was hit in my driver front & wheel, Onstar failed- never contacted us & the airbags did not deploy.”
2020 CADILLAC CT5Nov 5, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11439475
“The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked and using the key fob to open the door, the door on the driver's side failed to open. The failure was a recurring failure.”
2020 CADILLAC CT5Aug 4, 2026
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11754827
“Electronic door hand on the drivers side completely stopped working, with little warning. This includes the proximity unlock feature and unlocking the car with the fob. If this were to have happened to all four doors at once, it would have been impossible to enter the car without breaking the glass.”
2020 CADILLAC CT5Jul 26, 2026 · MA
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11752920
“There is some type of mechanical or electrical malfunction with the door locking system. I can not unlock or enter the car using the fan or by any mechanism from outside the car. This has left my fiance & infant trapped in the car.”
2020 CADILLAC CT5Jul 16, 2026 · IN
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11750954
Check your CT5 by VIN
Not every 2020 Cadillac CT5 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Cadillac dealer.
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