Every 2017 Audi Q7 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Steering · NHTSA 20V149000
Mar 16, 2020Steering
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
- Risk
- A sudden loss of loss of steering control may increase the risk of a crash.
- Fix
- Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Full recall details for 20V149000 →Fuel System, Gasoline · NHTSA 19V035000
Jan 16, 2019Fuel System, Gasoline:Fuel Injection System:Fuel Rail
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
- Risk
- A fuel leak in the presence of an ignition source can increase risk of a fire.
- Fix
- Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Full recall details for 19V035000 →Seat Belts · NHTSA 16V955000
Dec 29, 2016Seat Belts:Pretensioner
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Risk
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Fix
- Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Full recall details for 16V955000 →Steering · NHTSA 16V648000
Aug 9, 2016Steering:Electric Power Assist System
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
- Risk
- With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
- Fix
- Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
Full recall details for 16V648000 →Air Bags · NHTSA 16V519000
Aug 7, 2016Air Bags:Frontal:Sensor/Control Module-Inactive
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Risk
- Air bags that deploy with excessive force may increase the risk of injury.
- Fix
- Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
Full recall details for 16V519000 →Seats · NHTSA 16V641000
Jun 9, 2016Seats:Mid/Rear Assembly
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
- Risk
- If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
- Fix
- Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
Full recall details for 16V641000 →Electrical System · NHTSA 16V642000
Jun 9, 2016Electrical System:Software
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
- Fix
- Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Full recall details for 16V642000 →
2017 Audi Q7 complaints and service bulletins
Owners filed 320 complaints with NHTSA about the 2017 Audi Q7, reporting 7 crashes, 3 fires, 10 injuries. Audi has issued at least 1,245 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Exterior Lighting133
- Engine60
- Electrical System53
- Suspension33
- Unknown Or Other30
- Steering19
Service bulletins by component
- Equipment (389)
- Electrical System (384)
- Structure (88)
- Unknown Or Other (87)
- Suspension (71)
- Engine and Engine Cooling (56)
Read Audi Q7 owner complaints and bulletins, every year
What people reported
Owners have filed 320 complaints with NHTSA about the 2017 Audi Q7. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“When putting the car in park, the car shot forward instead and when I tried to put it in reverse the car shot backward and I was unable to stop it.”
2017 AUDI Q7Jun 11, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11526444
Injury reportedCrash
“The contact owns a 2017 Audi Q7. The contact stated that while at a traffic light a second vehicle traveling at a high rate of speed crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle located ahead.”
2017 AUDI Q7Oct 7, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11435910
Crash
“I HAD A ACCIDENT WHILE HYDROPLANED VEHICLE WITH FRONT AND BACK HIT WITH APPT 60M/HR AND AIRBAGS DID NOT DEPLOY!”
2017 AUDI Q7Nov 17, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11375070
Injury reported
“MY SUNROOF/MOONROOF SPONTANEOUSLY EXPLODED AS I WAS SITTING COMPLETELY STATIONARY AT A TRAFFIC LIGHT ON A PERFECTLY SUNNY DAY. NOTHING HIT MY CAR OR THE SUNROOF. I WAS LESS THAN 2 MILES FROM MY HOUSE ON A SECONDARY ROAD WITH MINIMAL TRAFFIC.”
2017 AUDI Q7Nov 10, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11374034
Injury reported
“THERE'S MAJOR PROBLEMS OVERALL WITH THE ELECTRICAL SYSTEM THIS CAR. THE PARTICULAR SAFETY ISSUE I'VE HAD REQUIRING MORE THAN THREE SERVICES HAVE BEEN WITH THE FUNCTIONALITY OR LACK THEREOF OF THE WINDOWS, PARTICULARLY THE ONES IN THE FRONT.”
2017 AUDI Q7Jul 23, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11341034
Check your Q7 by VIN
Not every 2017 Audi Q7 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Audi dealer.
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