Use cautionVehicle recall · NHTSA · Published September 30, 2025
Volvo 2025 EX90 Recall: Tailgate Sudden Drop Risk
Volvo recalls 2025 EX90 vehicles with risk of tailgate suddenly dropping, potentially causing injury. Owners must stop using POT function until repair.
Volvo is recalling certain 2025 EX90 vehicles because a spindle nut can detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop and potentially hit a person. This could increase the risk of injury. Read more at govinfonow.com/recall/82149-volvo-2025-ex90-recall-tailgate-sudden-drop-risk.
“Volvo 2025 EX90 Recall: Tailgate Sudden Drop Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/82149-volvo-2025-ex90-recall-tailgate-sudden-drop-risk. Based on NHTSA recall #25V654000 (https://www.nhtsa.gov/recalls?nhtsaId=25V654000).
Volvo Car USA LLC recalled 2025 EX90 vehicles due to a tailgate that may suddenly drop, increasing injury risk. The National Highway Traffic Safety Administration announced the recall on September 30, 2025. Owners are advised not to use the POT function until dealers replace both drive units.
How to tell if you have it
Volvo EX90, 2025
What to do
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552.
The hazard
A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop. A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Context
Volvo Car USA LLC has 22 other recalls on record since 2016-02-11. Other recent recalls include the Volvo EX30 (2025) Seat Belt Warning Chime Failure Recall (2026-03-11), the Volvo EX30 (2025) recall for high voltage battery fire risk (2026-02-20), and the Volvo EX30 (2025) High-Voltage Battery Fire Risk Recall (2026-01-02). Manufacturers have sent NHTSA 139 technical service bulletins or other communications covering the 2025 VOLVO EX90, with the latest dated 2026-09-24.
How to tell if you have this one
Check if your 2025 Volvo EX90 has the Power Operated Tailgate (POT) function. The recall involves vehicles with specific VINs that can be searched on NHTSA.gov starting October 7, 2025.
Brand
Volvo
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Stop Using POT Function
Do not use the Power Operated Tailgate (POT) function until the repair is completed.
Contact Volvo Customer Service
Call 1-800-458-1552 to schedule a repair or get more information.
Get VIN Search
Search your vehicle's VIN on NHTSA.gov starting October 7, 2025 to confirm if your vehicle is affected.
October 7, 2025
Official remedy
What NHTSA says to do
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
How this recall unfolded
Recall timeline
Owners were mailed letters 55 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Volvo
We’ve drafted a message you can send Volvo to request your refund or repair — edit it as you like.
Subject: Recall 25V654000 — Volvo 2025 EX90 Recall: Tailgate Sudden Drop Risk
Hello,
I own a Volvo 2025 EX90 Recall: Tailgate Sudden Drop Risk that is covered by recall 25V654000 from Volvo.
The official recall notice states: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.