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Use caution Vehicle recall · NHTSA · Published December 18, 2024

Polestar 2025 Polestar 3 Recall: Electrical System Risk of Sudden Power Loss

Polestar is recalling certain 2025 Polestar 3 hybrid electric vehicles due to potential damage to the High to Low Voltage Converter Module (HLCM), which may cause sudden loss of drive power and increase crash risk. Owners will receive free replacement parts.

🇺🇸 NHTSA recall #24V940000VehiclePolestar ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Polestar is recalling certain 2025 Polestar 3 hybrid electric vehicles because a damaged HLCM could cause sudden loss of drive power, increasing crash risk. Owners should contact Polestar customer service to schedule a free replacement of the HLCM. Read more at govinfonow.com/recall/82103-polestar-2025-polestar-3-recall-electrical-system-risk-of-sudden.

Source Summary by GovInfoNow · govinfonow.com/recall/82103-polestar-2025-polestar-3-recall-electrical-system-risk-of-sudden · Updated September 23, 2026 · Official notice: NHTSA #24V940000

Cite this page

“Polestar 2025 Polestar 3 Recall: Electrical System Risk of Sudden Power Loss.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/82103-polestar-2025-polestar-3-recall-electrical-system-risk-of-sudden. Based on NHTSA recall #24V940000 (https://www.nhtsa.gov/recalls?nhtsaId=24V940000).

Why it’s dangerous

A damaged HLCM reduces the vehicle's ability to convert energy, causing sudden loss of drive power. This can lead to reduced vehicle control and potentially increase the risk of a crash.

Who’s affected

Owners of 2025 Polestar 3 hybrid electric vehicles are affected. Drivers using these vehicles may face increased crash risk if the HLCM is damaged.

How to tell if you have this one

Check for a 2025 Polestar 3 hybrid electric vehicle. The recall was notified to owners via mail on January 17, 2025.

  • Brand
    Polestar
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Polestar Customer Service

    Call 1-800-806-2504 to schedule a free HLCM replacement at a dealer.

Official remedy

What NHTSA says to do

Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

How this recall unfolded

Recall timeline

Owners were mailed letters 30 days after NHTSA received the defect report.

1. NHTSA received the defect report: Dec 18, 202412. Owner letters mailed: Jan 17, 2025220242025
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Polestar

We’ve drafted a message you can send Polestar to request your refund or repair — edit it as you like.

Subject: Recall 24V940000 — Polestar 2025 Polestar 3 Recall: Electrical System Risk of Sudden Power Loss

Hello,

I own a Polestar 2025 Polestar 3 Recall: Electrical System Risk of Sudden Power Loss that is covered by recall 24V940000 from Polestar.

The official recall notice states: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V940000 (December 18, 2024)
  • Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA