Mercedes-Benz recalls 2025 E 350 models with potential rear axle carrier failure causing loss of vehicle control. Owners must stop driving until repairs are done.
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Mercedes-Benz is recalling certain 2025 E 350 vehicles due to a rear axle carrier that may separate, risking sudden loss of vehicle control. This could lead to crashes if not fixed.
The camber strut bracket may have been improperly welded to the rear axle carrier, causing it to separate. This separation can lead to sudden loss of vehicle handling and control, increasing crash risk.
Owners of 2025 Mercedes-Benz E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagons are affected. Drivers of these vehicles are at highest risk due to potential sudden loss of control.
Check if your vehicle is a 2025 E 350, E 350 4MATIC, E 450 4MATIC, or E450 4MATIC station wagon. The recall was notified to owners on January 22, 2025.
Do not drive your vehicle until the rear axle carrier is replaced by a Mercedes-Benz dealer.
Call Mercedes-Benz USA customer service at 1-800-367-6372 to schedule a repair.
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
The camber strut bracket may have been improperly welded to the rear axle carrier, causing it to separate and leading to sudden loss of vehicle control.
Check if your vehicle is a 2025 E 350, E 350 4MATIC, E 450 4MATIC, or E450 4MATIC station wagon. The recall was notified to owners on January 22, 2025.
Do not drive your vehicle until a Mercedes-Benz dealer replaces the rear axle carrier. Contact customer service at 1-800-367-6372 to schedule the repair.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 24V941000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 24V941000 from Mercedes-Benz. The official recall notice states: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
